Remote RN Healthcare Virtual Assistant (USRN)

Wing Assistant; Philippines; Remote; PHP 441,000 - 591,000; Full time

Benefits offered by this job

Paid Training

100% Work-From-Home

Career Growth

Holiday & Overtime Pay

Inclusive Culture

Performance Incentives

Job Security

Upskilling Opportunities

Job summary

Wing Assistant is hiring a Healthcare Virtual Assistant (USRN) to support patients remotely. The role requires an RN license and at least 1 year as a Medical Virtual Assistant, with strong English communication and knowledge of EMR/EHR systems.

You will handle test result communications, referrals, and scheduling while ensuring HIPAA compliance and data privacy. US work hours, 100% remote from the Philippines.

Qualifications

• RN license (USRN in any state) is required.
• Minimum 1 year of experience as a Medical Virtual Assistant.
• Experience in patient care in clinical settings preferred.
• Excellent English communication skills (C1).
• Solid understanding of medical terminology and privacy regulations.
• Proficient with EHR/EMR and able to troubleshoot common issues.
• Able to work night/graveyard shifts.

Responsibilities

• Call patients to relay test results promptly and professionally.
• Create and process referrals for specialised providers.
• Order labs/imaging and schedule patient appointments.
• Maintain and update EMR ensuring accuracy and privacy compliance.
• Use Avaya soft phone to communicate with patients and providers.
• Perform ad hoc tasks to support the healthcare team.

Skills

RN License

Medical Virtual Assistant experience

English proficiency (C1)

Interpersonal skills

Time management

Tech savvy / VoIP

Tools

EHR/EMR systems

Avaya VoIP

Cloud services

Job description

Wing Assistant is hiring a Healthcare Virtual Assistant (USRN) to support patients remotely. The role requires an RN license and at least 1 year as a Medical Virtual Assistant, with strong English communication and knowledge of EMR/EHR systems.

You will handle test result communications, referrals, and scheduling while ensuring HIPAA compliance and data privacy. US work hours, 100% remote from the Philippines.