Position: Remote RN Case Manager - California Licensed
Location: Remote | Must be based in the Philippines
Employment Type: Full-Time
Schedule: To be confirmed (assumed Monday-Friday, Pacific Time business hours)
About the Role
We are seeking sharp, capable RN Case Managers with an active, unrestricted California RN license to support True Care's clinical team remotely. You will coordinate patient care across home health, hospice, and palliative care services - keeping cases moving, documentation clean, and field staff, physicians, patients, and families connected, all without in-person visits.
Important note: The client has shared limited information and has not yet provided a detailed job description, EMR, schedule, caseload, or pay range. The responsibilities and qualifications listed below are our working guide based on expected case management requirements not confirmed client requirements. The only confirmed requirements are: California licensed, sharp nurses who can handle case management.
Required Qualifications
- Active, unrestricted USRN California RN license - verifiable through the California Board of Registered Nursing.
- At least 2 years of clinical nursing experience.
- At least 1 year of case management or care coordination experience.
- Strong clinical judgment and ability to prioritize a full caseload independently.
- Excellent written and spoken English comfortable speaking with physicians and families.
- Experience working in an EMR.
- Reliable internet and a quiet, private workspace.
Preferred Qualifications
- U.S. home health, hospice, or palliative care experience.
- Working knowledge of Medicare home health and hospice requirements.
- OASIS experience; Certificate for OASIS Specialist-Clinical is a plus.
- Experience with home health and hospice EMRs such as Homecare Homebase, WellSky, or Axxess.
- Wound care knowledge.
- Experience with Medi-Cal and Medicare Advantage patients.
- Comfort supporting families through end-of-life conversations.
- Spanish or another language common in Los Angeles is a plus.
Expected Responsibilities
- Review new referrals and intake documentation for completeness including physician orders, diagnoses, and insurance eligibility.
- Coordinate care between field nurses, therapists, home health aides, medical social workers, physicians, and families.
- Maintain and update patient plans of care; track certification and recertification timelines.
- Review field visit notes and OASIS documentation for accuracy and completeness.
- Obtain, track, and follow up on physician orders and signatures.
- Prepare for and document hospice interdisciplinary team meetings.
- Communicate with patients and families by phone for status updates, education, and check-ins - within RN scope and agency policy.
- Coordinate discharges, transfers, and post-hospital follow-ups to help prevent readmissions.
- Support wound care case tracking alongside the wound care specialist.
- Coordinate with pharmacies, DME vendors, and community resources.
- Assist with authorizations for Medi-Cal and Medicare Advantage plans as needed.
- Maintain accurate, HIPAA-compliant documentation in the client's EMR.