Remote Rental Operations Coordinator

Revayah Capital; Philippines; Remote; PHP 288,000 - 504,000; Full time

Job summary

Revayah Capital is seeking a dependable Rental Operations Assistant to support daily rental operations, processing approved rental orders and routine off-rent requests via a shared inbox, and entering data into POR. This role collaborates with Inside Sales to verify details and prevent duplicates.

The ideal candidate has experience in construction equipment rental or administrative order processing, excellent data-entry accuracy, and the ability to follow procedures.

Qualifications

• Experience in construction equipment rental, or related administrative role.
• Familiarity with equipment names, categories, and rental terminology is a plus.
• Experience using POR or similar rental software is preferred but not required.
• Strong written and verbal English communication skills.
• Excellent data-entry accuracy and attention to detail.
• Experience managing shared inboxes, processing requests, and maintaining organized records.
• Proficiency in business software and digital systems.
• Ability to follow procedures, checklists, and instructions consistently.
• Good judgment in identifying incomplete or conflicting information and escalating issues.

Responsibilities

• Monitor the shared rental orders inbox and track requests using the established status management process.
• Enter complete and approved rental orders into POR.
• Process routine off-rent and rental termination requests with customer pickup instructions.
• Verify customer information, equipment details, rental dates/times, delivery locations, jobsite contacts, POs, job numbers, authorized rates, and special instructions.
• Maintain accurate system entries and clear notes, ensuring traceability to original emails.
• Organize incoming requests and prevent duplicate entries according to procedures.
• Identify missing information or conflicting instructions before processing orders.
• Escalate questions about rates, availability, deliveries, re-rents, or issues to the Inside Sales team.
• Handle straightforward phone orders after training and using approved scripts.
• Follow checklists/workflows for accurate, timely order processing.
• Support the Inside Sales team with routine admin requests to free up others for complex tasks.

Skills

Construction equipment rental

Order processing

Data-entry accuracy

English communication

Email inbox management

Procedures & checklists

Attention to detail

Team collaboration

Remote work setup

Tools

Point of Rental (POR)

Job description

Revayah Capital is seeking a dependable Rental Operations Assistant to support daily rental operations, processing approved rental orders and routine off-rent requests via a shared inbox, and entering data into POR. This role collaborates with Inside Sales to verify details and prevent duplicates.

The ideal candidate has experience in construction equipment rental or administrative order processing, excellent data-entry accuracy, and the ability to follow procedures.