Remote Reconciliation & Payments Specialist (Excel‑Driven)

Chargeflow

Metro Manila

Remote

PHP 420,000 - 660,000

Full time

5 days ago

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Job summary

Chargeflow is seeking a hands-on Reconciliation & Collections specialist to join the Billing & Collections team. You will match customer payments to invoices, resolve discrepancies, and drive clean, complete reconciliations across multiple systems.

The role emphasizes ownership, clear communication, and a drive to automate repetitive tasks with AI tools like Claude. You will work remotely from the Philippines, collaborating with finance and operations to ensure timely debt resolution and

Qualifications

2+ years of experience in reconciliation, collections, billing, or accounts receivable.
Ownership mindset with responsibility for accounts and resolution.
Persistence to resolve unpaid or unreconciled items past month-end.
Strong Excel skills with pivot tables, lookups and large data sets.
Critical eye for data across multiple systems and verification before assuming.
Attention to detail and ability to spot discrepancies to zero.
Responsive and easy to work with across Slack, monday.com, email, and calls.
Clear communication of reconciliation or billing issues to non-finance.
Curiosity about using AI tools (Claude) to reduce manual effort over time.

Responsibilities

Reconcile customer payments against invoices across the full customer base.
Match every payment to the invoiced amount and close the loop between payment and invoice.
Investigate unmatched, partial, or unexpected items to root cause.
Track what each customer owes and follow up until fully resolved, even after month-end.
Own accounts end to end and maintain clear working papers.