Remote Patient Access VA - Healthcare Support

Neolytix; Mandaluyong; Remote; PHP 279,000 - 469,000; Full time

Job summary

Neolytix is hiring a Patient Access - Medical Virtual Assistant in a remote setting to support US healthcare providers. The role focuses on end-to-end medical record handling, data entry, and ensuring HIPAA compliance, with a focus on accuracy and patient empathy.

This is a full-time opportunity offering a collaborative, diverse environment and pathways for professional growth. The ideal candidate has prior healthcare or customer service experience, strong communication skills, and proficiency

Qualifications

• Previous experience in a customer service or healthcare-related role preferred.
• Strong communication and interpersonal skills.
• Excellent problem-solving abilities and attention to detail.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Proficiency in Microsoft Office and EMR systems.
• Compassionate and empathetic demeanor.

Responsibilities

• Prepares and assembles medical record documentation/charts for physician.
• Ensures medical record compliance by self-documentation attestation.
• Updates patient history, physical exam, and other pertinent health information in the patient record.
• Prepares and sends all documentation to physician for review and approval via authentication of detailed data entry.
• Monitors the duration of basic lab results and screening procedures.
• Complies with hospital and medical facility policies, including HIPAA and Joint Commission.
• Performs other clerical duties to improve provider productivity and clinic workflow.

Skills

Customer service

Communication

Problem solving

Multitasking

Attention to detail

Empathy

Tools

EMR systems

Microsoft Office

Job description

Neolytix is hiring a Patient Access - Medical Virtual Assistant in a remote setting to support US healthcare providers. The role focuses on end-to-end medical record handling, data entry, and ensuring HIPAA compliance, with a focus on accuracy and patient empathy.

This is a full-time opportunity offering a collaborative, diverse environment and pathways for professional growth. The ideal candidate has prior healthcare or customer service experience, strong communication skills, and proficiency