Remote Outbound Team Lead — Appointment Setter Coach

Onejan; Philippines; Remote; PHP 3,783,000 - 5,675,000; Full time

Job summary

One Janitorial is seeking a remote team leader to manage a 6–8 person appointment-setting squad. You will coach, develop, and monitor KPIs, running one-on-ones and ensuring process discipline. A builder of people, you’ll improve performance while keeping your team engaged and aligned with targets.

Reporting to the Department Manager, you’ll establish schedules, oversee payroll, and maintain high standards of English communication. Remote work with a fast-paced, outcomes-driven culture awaits.

Qualifications

• Minimum 1 year leading a remote team with people reporting to you.
• Minimum 2 years outbound calling, cold calling, appointment setting, lead generation or BDR/SDR work.
• Proven track record of leading a team to hit its targets with measurable results.
• Excellent written and spoken English.
• Pattern of short stays or employment gaps may be noted and discussed.

Responsibilities

• Lead and develop a 6–8 person appointment-setting team, conduct regular one-on-ones, coach, train, and ensure they meet KPIs and perform at a high level.
• Manage processes, ensure adherence, address slippage early, and standardize practices across the team.
• Train new and existing team members on roles and processes and deliver ongoing development.
• Own team results and accountability, both for successes and underperformance.
• Oversee payroll accuracy, schedules, and overall team organization.

Skills

Team leadership

Coaching

KPIs

People development

English proficiency

Job description

One Janitorial is seeking a remote team leader to manage a 6–8 person appointment-setting squad. You will coach, develop, and monitor KPIs, running one-on-ones and ensuring process discipline. A builder of people, you’ll improve performance while keeping your team engaged and aligned with targets.

Reporting to the Department Manager, you’ll establish schedules, oversee payroll, and maintain high standards of English communication. Remote work with a fast-paced, outcomes-driven culture awaits.