Remote Outbound Scheduler: US Time Zone Appointment Setter

Phil-Am Agency; Cebu City; Remote; PHP 446,000 - 781,000; Full time

Job summary

Phil-Am Agency in the Philippines seeks an Outbound Scheduler to initiate contact with U.S.-based prospects, book appointments for licensed U.S. representatives, and maintain accurate CRM notes. This role focuses on professional outreach, appointment setting, and calendar coordination across time zones.

You will follow approved scripts, avoid discussing plan details, and hit daily activity targets. Remote, full-time, aligned with U.S. Central Time hours; support and coaching provided.

Qualifications

• High school diploma or equivalent.
• 1+ year in outbound calling, appointment setting, or BPO sales support.
• Excellent spoken and written English with a neutral or easily understood accent.
• Comfortable working U.S. business hours.
• Strong computer skills, reliable internet, and a quiet work space.

Responsibilities

• Place outbound calls to assigned U.S. lead lists during approved calling windows.
• Send follow-up SMS and email using approved scripts and templates only.
• Introduce Phil-Am Insurance at a high level and confirm interest in speaking with a licensed advisor.
• Book appointments directly into U.S. staff calendars, matching time zone and advisor availability.
• Confirm every appointment and send reminders ahead of the scheduled time.

Skills

Outbound calling

Appointment setting

English proficiency

CRM familiarity

Time management

Education

High school diploma

Tools

GoHighLevel

HubSpot

Five9

Job description

Phil-Am Agency in the Philippines seeks an Outbound Scheduler to initiate contact with U.S.-based prospects, book appointments for licensed U.S. representatives, and maintain accurate CRM notes. This role focuses on professional outreach, appointment setting, and calendar coordination across time zones.

You will follow approved scripts, avoid discussing plan details, and hit daily activity targets. Remote, full-time, aligned with U.S. Central Time hours; support and coaching provided.