Remote Outbound Appointment Scheduler (US Hours)

philaminsurancellc; Cebu City; Remote; PHP 257,000 - 402,000; Full time

Job summary

Phil-Am Insurance, Cebu City (remote), is seeking an Outbound Scheduler to initiate contact with U.S.-based clients and book qualified appointments for licensed U.S. representatives. The role emphasizes professional outreach, follow-up, and accurate CRM documentation without discussing plans or providing financial advice.

The position operates remotely from the Philippines on U.S. Central Time hours, is full-time, and targets high-quality show rates and consistent activity across calls, emails,

Qualifications

• 1+ year in outbound calling, appointment setting, or BPO sales support.
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Responsibilities

• Outbound contact with US-based leads and setting qualified appointments on calendars of licensed advisors.
• Log call outcomes and dispositions in the CRM accurately and in real time.
• Follow approved scripts for SMS and email outreach and maintain compliance with TCPA and internal policies.
• Coordinate with US staff to improve appointment quality and show rates.
• Adhere to daily and weekly activity targets for calls, contacts, and appointments.

Skills

English proficiency

Outbound calling

CRM familiarity

Time management

U.S. time-zone coordination

Education

High School Diploma or Equivalent

Tools

GoHighLevel

HubSpot

Five9

Job description

Phil-Am Insurance, Cebu City (remote), is seeking an Outbound Scheduler to initiate contact with U.S.-based clients and book qualified appointments for licensed U.S. representatives. The role emphasizes professional outreach, follow-up, and accurate CRM documentation without discussing plans or providing financial advice.

The position operates remotely from the Philippines on U.S. Central Time hours, is full-time, and targets high-quality show rates and consistent activity across calls, emails,