A dynamic ecommerce agency is seeking an Outbound Sales Customer Service rep to engage with leads and customers to enhance sales and drive customer retention. This remote role offers uncapped commission, competitive salary, and opportunities to grow within the company. Ideal candidates have 1-3 years in sales or customer success, excellent communication skills, and a drive for performance. Join a fast-paced team focused on building leading brands in the ecommerce space.
Qualifications
1-3 years of outbound sales, telemarketing, or customer success experience.
Ability to meet and exceed sales quotas.
Natural communicator with a warm and persuasive demeanor.
Tech-savvy with experience in CRM tools and sales platforms.
Energy, accountability, and competitive drive.
Responsibilities
Proactively reach out to warm leads and past buyers.
Execute outbound sales campaigns to increase repeat purchases.
Identify upsell opportunities based on purchase history.
Log customer interactions in CRM tools.
Meet and exceed sales targets and KPIs.
Relay customer feedback to improve offers.
Skills
Outbound sales experience
Customer communication
CRM tools proficiency
Adaptable communication
Competitive mindset
Tools
Gorgias
Klaviyo
Checkout Champ
Shopify
Aircall
Job description
A dynamic ecommerce agency is seeking an Outbound Sales Customer Service rep to engage with leads and customers to enhance sales and drive customer retention. This remote role offers uncapped commission, competitive salary, and opportunities to grow within the company. Ideal candidates have 1-3 years in sales or customer success, excellent communication skills, and a drive for performance. Join a fast-paced team focused on building leading brands in the ecommerce space.