Remote Outbound Sales Specialist - Uncapped Commission

A J Media; Philippines; Remote; PHP 391,000 - 781,000; Full time

Benefits offered by this job

Uncapped commissions

Remote work

Competitive salary with commissions

HMO

Training & mentorship

Career growth

Job summary

AJ Media, an ecommerce growth agency, is hiring an Outbound Sales Customer Service representative to proactively reach out to past and potential customers to drive repeat purchases, recover abandoned carts, and surface upsell opportunities. You are the voice of our brands and will help grow customer lifetime value.

You will work remotely, hit weekly and monthly targets, and use CRM tools to track interactions, collaborating with marketing and product teams to optimize offers.

Qualifications

• 1–3 years of outbound sales, telemarketing, or customer success experience (ecommerce a big plus).
• Can hit the monthly quota and improve it over time.
• Natural communicator; warm, persuasive, and curious about customers.
• Resilient to rejection and data-driven in approach.
• Tech-savvy with CRM tools and sales platforms.

Responsibilities

• Proactively reach out to warm leads, abandoned carts, and past buyers via email, SMS, and phone.
• Execute outbound campaigns to increase repeat purchases and LTV.
• Identify upsell and cross-sell opportunities from purchase history.
• Collaborate with retention and marketing to align messaging with promotions.
• Log all interactions in CRM tools accurately.
• Hit and exceed weekly/monthly sales targets and KPIs.
• Provide customer feedback to marketing and product teams.

Skills

Outbound sales

Communication

CRM proficiency

Objection handling

Tools

Gorgias

Klaviyo

Shopify

Aircall

Job description

AJ Media, an ecommerce growth agency, is hiring an Outbound Sales Customer Service representative to proactively reach out to past and potential customers to drive repeat purchases, recover abandoned carts, and surface upsell opportunities. You are the voice of our brands and will help grow customer lifetime value.

You will work remotely, hit weekly and monthly targets, and use CRM tools to track interactions, collaborating with marketing and product teams to optimize offers.