Remote & Onsite Implementation Consultant

Tyler Technologies, Inc.; Philippines; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Tyler Technologies, Inc. in the Philippines is seeking an Implementation Consultant to deliver high-quality knowledge transfer services to clients, enabling efficient use of Tyler software in daily operations.

Responsibilities include conducting knowledge transfer sessions, educating users on software functionality, documenting client requirements, and collaborating with project teams to ensure timely, successful software transitions. Some travel may be required.

Qualifications

• Bachelor's degree or comparable work experience.
• Exceptional presentation and knowledge transfer skills.
• Excellent interpersonal and communication skills.
• Strong problem-solving and analytical skills.
• Familiarity and ease with computer systems and Microsoft Office products.

Responsibilities

• Provide professional services such as consultation, software readiness, and education to clients on Tyler software products.
• Design and conduct knowledge transfer sessions on-site or through remote Teams sessions.
• Educate users on software functionality as well as on data entry, system administration, user security, and user permissions.
• Perform consultation/analysis of the client's business model to identify and document requirements for Tyler products and functionality.
• May travel extensively to client sites.
• Create client-facing and internal documentation such as quick tips and how-tos.

Skills

Presentation skills

Interpersonal communication

Analytical thinking

Problem solving

Customer service

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Tyler Technologies, Inc. in the Philippines is seeking an Implementation Consultant to deliver high-quality knowledge transfer services to clients, enabling efficient use of Tyler software in daily operations.

Responsibilities include conducting knowledge transfer sessions, educating users on software functionality, documenting client requirements, and collaborating with project teams to ensure timely, successful software transitions. Some travel may be required.