Remote Night-Shift Monitoring Executive Assistant

MicroSourcing International; Metro Manila; À distance; PHP 391 000 - 614 000; Plein temps

Avantages offerts par ce poste

Healthcare coverage on day one

Dependents coverage

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Résumé du poste

MicroSourcing invites applications for an Executive Assistant – Overnight Monitoring. This remote role supports our operations by watching a dedicated Slack channel for system health updates and escalating issues per runbooks.

You will not troubleshoot; you will acknowledge alerts and coordinate with engineers. Shift schedule is overnight in APAC-friendly hours: Monday–Friday 5:00 PM–8:00 AM AEST/AEDT with full weekend coverage, working from home with reliable internet.

Qualifications

• Availability and alertness during required schedule: Monday–Friday, 5:00 PM–8:00 AM AEST/AEDT, plus full weekend coverage.
• Reliable internet connection and the ability to actively monitor Slack in real time.
• Ability to follow structured checklists, runbooks, and escalation procedures accurately.

Responsabilités

• Monitor a dedicated Slack channel for automated system health-check updates.
• Review regular component status and identify healthy, failing, or missing alerts.
• Follow escalation checklist when a failure or missing health-check occurs.
• Acknowledge alerts and elevate issues to engineering teams.
• Make urgent calls or messages for high-severity alerts when required.
• Record basic incident details during escalations.
• Maintain confidentiality of information viewed through monitoring.
• Remain alert and responsive during overnight and weekend shifts.
• Follow runbooks and response-time expectations consistently.

Connaissances

Slack monitoring

Attention to detail

Communication

Escalation procedures

Confidentiality

Outils

Slack

Description du poste

MicroSourcing invites applications for an Executive Assistant – Overnight Monitoring. This remote role supports our operations by watching a dedicated Slack channel for system health updates and escalating issues per runbooks.

You will not troubleshoot; you will acknowledge alerts and coordinate with engineers. Shift schedule is overnight in APAC-friendly hours: Monday–Friday 5:00 PM–8:00 AM AEST/AEDT with full weekend coverage, working from home with reliable internet.