Remote Member Experience Specialist (Physician-Facing)

Carda Health; Philippines; On-site; PHP 480,000 - 600,000; Full time

Benefits offered by this job

Fully remote role

Supportive team culture

Growth opportunities in a healthcare startup

Job summary

Carda Health is seeking a Member Experience Specialist who will play a vital role in supporting the coordination and intake process for our cardiopulmonary rehabilitation program. This fully remote position involves proactive communication with physician offices and patients to ensure timely processing of referrals and medical documentation. The ideal candidate will have strong organizational skills and prior experience in healthcare coordination, while contributing to a mission-driven company dedicated to improving patient lives.

Qualifications

• Previous administrative or healthcare coordination experience is preferred.
• Familiarity with medical terminology and healthcare workflows is important.
• Ability to manage multiple tasks while maintaining detail.

Responsibilities

• Contact physician offices to obtain medical records for patient eligibility.
• Communicate with patients regarding their medical history and intake process.
• Maintain organized records of communications and referrals.

Skills

Healthcare coordination

Communication skills

Organizational skills

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Carda Health is seeking a Member Experience Specialist who will play a vital role in supporting the coordination and intake process for our cardiopulmonary rehabilitation program. This fully remote position involves proactive communication with physician offices and patients to ensure timely processing of referrals and medical documentation. The ideal candidate will have strong organizational skills and prior experience in healthcare coordination, while contributing to a mission-driven company dedicated to improving patient lives.