Remote Medical Billing Coordinator - Insurance Verify Pro

RemoteRaven; Manila; Remote; PHP 433,000 - 519,000; Full time

Benefits offered by this job

Up to $6/hour

100% remote work

Full‑time role

Job summary

Remote Raven in the Philippines is seeking a Medical Billing Coordinator to join a US-based healthcare organization’s Customer Service team. This fully remote, full-time role handles inbound and outbound calls, verifies insurance benefits, schedules appointments, and ensures accurate patient interactions.

The ideal candidate has hands-on US healthcare call center experience, knowledge of insurance verification and payer portals, and proficiency with EMR/EHR systems.

Qualifications

• Demonstrated experience in a US healthcare call center environment — this is a firm requirement.
• Hands-on experience conducting insurance verification and benefits checks (VOB) for US payers.
• Working knowledge of deductibles, copays, coinsurance, out-of-pocket costs, and benefit structures across commercial and government payers.
• Experience identifying referral and prior authorization requirements by payer.
• Proficiency navigating payer portals and contacting insurance carriers.
• Experience documenting insurance verification and patient interactions in an EMR or EHR system.
• Medical scheduling experience, including referral coordination.

Responsibilities

• Insurance Verification and Benefits (VOB) – verify eligibility and benefits.
• Patient Communication – handle inbound/outbound calls and communicate benefits clearly.
• Scheduling and Administrative Support – schedule/confirm appointments and coordinate referrals.

Skills

US healthcare

Call center

Insurance verification

EMR/EHR

Payer portals

HIPAA compliant

Tools

Payer portals

Microsoft 365/Google Workspace

EMR/EHR proficiency

Job description

Remote Raven in the Philippines is seeking a Medical Billing Coordinator to join a US-based healthcare organization’s Customer Service team. This fully remote, full-time role handles inbound and outbound calls, verifies insurance benefits, schedules appointments, and ensures accurate patient interactions.

The ideal candidate has hands-on US healthcare call center experience, knowledge of insurance verification and payer portals, and proficiency with EMR/EHR systems.