Remote Mechanical Quality Gatekeeper for HVAC/Plumbing

Offshore Launch; Metro Manila; Remote; PHP 2,541,000 - 4,320,000; Full time

Job summary

Offshore Launch is seeking a remote Mechanical Engineer to act as the technical gatekeeper for contractor-to-contractor work orders. You will review diagnoses, scopes, and bids, while ensuring quality before any work proceeds.

The role focuses on preventing issues, clarifying repairs, and keeping jobs moving in a high-volume environment. Ideal candidates have 3–5+ years in HVAC or plumbing, strong diagnostic skills, and the ability to communicate clearly with US-based contractors.

Qualifications

• 3–5+ years hands-on HVAC or plumbing experience (residential preferred).
• Strong mechanical diagnostic and troubleshooting ability.
• Fluent English, verbal and written.
• Willingness to trade fieldwork for full-time remote work.

Responsibilities

• Manage 15–20+ general maintenance work orders a day, with steady year-round volume that keeps growing
• Review contractor reports, and videos to verify diagnoses and catch issues early
• Scope jobs accurately, catching misdiagnoses, inflated bids, wrong quantities, and missing materials
• Give field contractors clear, confident direction and push back when needed
• Answer contractor calls promptly and keep your work order queue current at all times
• Own communication across each job, from the field to internal ops through wrap-up
• Act as the final quality gatekeeper before approval and billing
• Track job progress and completion in the client’s custom internal platform
• Cross-train on HVAC and plumbing work orders and help cover those queues as needed

Skills

HVAC experience

Plumbing experience

Mechanical diagnostics

Troubleshooting

Verbal communication

Written communication

Organized

Remote work readiness

Fast learner

Fluent English

Tools

Internal platform

Job description

Offshore Launch is seeking a remote Mechanical Engineer to act as the technical gatekeeper for contractor-to-contractor work orders. You will review diagnoses, scopes, and bids, while ensuring quality before any work proceeds.

The role focuses on preventing issues, clarifying repairs, and keeping jobs moving in a high-volume environment. Ideal candidates have 3–5+ years in HVAC or plumbing, strong diagnostic skills, and the ability to communicate clearly with US-based contractors.