Remote Legal Intake Specialist - Client Onboarding

Getwingapp; Philippines; Remote; PHP 480,000 - 502,000; Full time

Benefits offered by this job

Health Insurance (HMO)

Performance Incentives

Job Security and Stability

Paid Training

Inclusive Culture

Upskilling Opportunities

100% Work-From-Home

Supportive Team

Job summary

Wing is seeking a Legal Intake Specialist to start immediately. The role involves handling inbound client calls, screening cases for fit, and guiding clients through the intake process. You will schedule sessions, communicate the firm’s value, and maintain accurate client records.

The position emphasizes excellent English communication, empathy, and a proactive, detail-oriented approach. This is a full-time, work-from-home role with training and growth opportunities.

Qualifications

• Candidates must have demonstrated success in a client-facing role.
• Excellent verbal and written English communication skills.
• Professional in handling phone conversations with clients.
• Compassionate, empathetic, and committed to superior service.
• Motivated by goals and delivering a standout client experience.

Responsibilities

• Answer inbound calls from potential new clients and provide a welcoming first contact.
• Screen and qualify calls to determine if cases fit the firm’s focus using evaluation tools.
• Explain the firm’s value and schedule strategy sessions for potential clients.
• Follow up with prospective clients and guide them through the intake process.
• Perform clerical tasks, paperwork, data entry, and follow-ups via email and SMS.

Skills

Client-facing

English communication

Phone conversations

Empathy

Goal-driven

Self-motivated

Detail-oriented

Microsoft Excel

Microsoft Office

Cover letter

DISC Assessment willingness

Education

High school diploma

College coursework or degree preferred

Tools

CRM system

Microsoft Excel

Job description

Wing is seeking a Legal Intake Specialist to start immediately. The role involves handling inbound client calls, screening cases for fit, and guiding clients through the intake process. You will schedule sessions, communicate the firm’s value, and maintain accurate client records.

The position emphasizes excellent English communication, empathy, and a proactive, detail-oriented approach. This is a full-time, work-from-home role with training and growth opportunities.