Remote IT Operations Lead - Sole Practitioner

Booth and Partners; Philippines; À distance; PHP 900 000 - 1 300 000; Plein temps

Résumé du poste

Booth and Partners is seeking an IT Operations Manager to own and run all global IT operations from a remote home office in the Philippines. The role requires a senior, autonomous builder capable of defining security policies, patching, backups, and credential governance while supporting US business hours.

You will be the sole practitioner managing NinjaOne, Google Workspace, IAM, and AI tool governance, with a strong focus on end-user support, security, and disaster recovery.

Qualifications

• 5+ years of hands-on IT operations, systems administration, or IT service delivery.
• 2+ years owning endpoint management for 50+ machines.
• Experience configuring and managing RMM/UEBM platforms (NinjaOne preferred).
• Scripting for endpoint automation (PowerShell and Shell/Bash).
• RBAC, MFA, and privileged credential management experience.
• Cloud IAM experience (Google Cloud/BigQuery) is a plus.
• MSP/agency or multi-tenant experience is advantageous.
• Proven ability to work as a sole practitioner in a remote setup.

Responsabilités

• Owns end-to-end endpoint management for a distributed fleet.
• Designs and enforces patch management lifecycles and backup tests.
• Manages client credential governance across vendor accounts (Amazon, Walmart, Target).
• Administers Google Workspace identities and Google Cloud IAM.
• Develops runbooks, SOPs, and automation to reduce ticket volume.
• Provides remote technical support and maintains incident response readiness.

Connaissances

Endpoint management

RMM/UEBM

PowerShell

Shell/Bash

RBAC

MFA

Cloud IAM

SaaS governance

Security governance

Documentation

Outils

NinjaOne

Datto RMM

ConnectWise Automate

Microsoft Intune

Jamf

Kandji

Atera

Google Cloud Platform

BigQuery

Description du poste

Booth and Partners is seeking an IT Operations Manager to own and run all global IT operations from a remote home office in the Philippines. The role requires a senior, autonomous builder capable of defining security policies, patching, backups, and credential governance while supporting US business hours.

You will be the sole practitioner managing NinjaOne, Google Workspace, IAM, and AI tool governance, with a strong focus on end-user support, security, and disaster recovery.