Remote IT Account Manager for MSP Growth (AU)

Minutes To Seconds; Mexico; Remote; PHP 400,000 - 700,000; Full time

Job summary

Minutes To Seconds is seeking an experienced IT Account Manager for Managed Services. This remote role is based in the Philippines and serves Australian clients, overseeing a portfolio of accounts and coordinating service delivery across MSP teams.

You will drive growth while maintaining high customer satisfaction, require 3–5+ years in IT account management, and strong MSP knowledge to operate across Australian business hours.

Qualifications

• 3–5+ years in IT account management.
• Strong MSP knowledge and service delivery experience.
• Ability to work across Australian business hours while located in the Philippines.

Responsibilities

• Oversee a portfolio of IT accounts for managed services.
• Coordinate service delivery across MSP teams and vendors.
• Drive growth while maintaining high customer satisfaction.

Skills

IT Account Management

MSP knowledge

Time zone coordination

Client relationship management

Remote collaboration

Tools

CRM software

MSP tools

Job description

Minutes To Seconds is seeking an experienced IT Account Manager for Managed Services. This remote role is based in the Philippines and serves Australian clients, overseeing a portfolio of accounts and coordinating service delivery across MSP teams.

You will drive growth while maintaining high customer satisfaction, require 3–5+ years in IT account management, and strong MSP knowledge to operate across Australian business hours.