Remote Intake Specialist: Fast, Detail-Driven Lead Capture

NEPSE Trading; Philippines; Remoto; PHP 610.000 - 914.000; Tempo pieno

Descrizione del lavoro

NEPSE Trading Philippines is seeking a remote Intake Specialist to manage multi-channel lead intake, qualify prospects, and hand off qualified leads to the estimating team. You will handle inbound calls, texts, social media messages, and CRM entries with accuracy.

The role requires strong phone skills, attention to detail, and strict adherence to SOPs. On-the-job training is provided with growth opportunities in rough estimates and scheduling.

Competenze

• Strong phone communication with customers.
• Prior intake/lead handling experience.
• Meticulous data entry and record keeping.
• Clear, polite written communication for messages.
• Ability to juggle calls, texts, social messages, and CRM alerts.
• Follows written and video SOPs closely and self-starts.

Mansioni

• Inbound Calls & Text Follow-Ups: answer calls thru LinkedPhone, capture details.
• Social Media & Web Lead Intake: manage Facebook/Instagram and website submissions.
• Fast Response & After-Hours Lead Review: respond quickly and review AI logs weekly.
• Lead Qualification & Service Filtering: assess travel distance, area, and services offered.
• CRM Entry & Team Handoff: log leads in the CRM and notify estimating team.
• Growth Into Estimates & Scheduling: learn to prepare rough estimates and scheduling.

Conoscenze

Phone communication

Intake experience

Attention to detail

Written communication

Multichannel handling

SOP-driven

Strumenti

House Call Pro

Descrizione del lavoro

NEPSE Trading Philippines is seeking a remote Intake Specialist to manage multi-channel lead intake, qualify prospects, and hand off qualified leads to the estimating team. You will handle inbound calls, texts, social media messages, and CRM entries with accuracy.

The role requires strong phone skills, attention to detail, and strict adherence to SOPs. On-the-job training is provided with growth opportunities in rough estimates and scheduling.