Remote Fraud & Risk Analyst – Security Controls

TaskUs; Hinoba-an; On-site; PHP 350,000 - 600,000; Full time

Job summary

TaskUs in the Philippines seeks a Fraud and Risk Associate to manage fraud risk and cyber risks for campaigns. You will identify risks, implement preventative and detective controls, and monitor key controls across operations and support teams.

You will collaborate with operations and clients to strengthen controls, stay current with new fraudulent activities, and generate reports for stakeholders. A Bachelor’s degree in IT or related field is required, with 1–2 years in audit or risk preferred.

Qualifications

• At least 1-2 years of audit and risk experience; at least one of those years focused on fraud prevention and detection.
• Familiar with a variety of the field's concepts, practices, and procedures.
• Interest in pursuit of industry recognized fraud, audit or security certification (CFE, CIA or CISA) preferred.
• Creativity and latitude to align internal fraud controls with business needs while ensuring efficiency and client satisfaction.
• Strong technical writing, documentation, and communication skills.
• Understanding of enterprise, network, system and application security issues.
• Experience with DLP and fraud detection technologies.
• Excellent project management skills and ability to self-start projects.
• Ability to handle sensitive and confidential material with discretion.
• Excellent interpersonal skills and professional demeanor.
• BPO contact center experience preferred, but not required.

Responsibilities

• Conduct Risk Assessments and other Risk Management related activities.
• Ensure alignment of Security Controls to Regulatory Standards.
• Conduct investigation and assist in litigation as needed.
• Partner with both operations and clients to strengthen security controls.
• Conduct reviews for the identification of fraud risks, and recommend controls for the detection and prevention of fraud.
• Completes assignments as directed by the Fraud Prevention and Audit team.
• Must stay current with new fraudulent activities that may breach TaskUs' security measures.
• Recommend new technologies for fraud detection and prevention.
• Develop internal control and governance procedures to ensure minimal risk of fraud.
• Evaluate TaskUs and client applications for separation of duties issues and general internal control deficiencies which may contribute to fraud risk.
• Provide reporting from continuous audit/monitoring initiatives once fraud risks and controls are mapped.
• Generate comprehensive reports detailing findings, investigations, and recommendations for stakeholders, including management.
• Provide Site VPs and stakeholders with a high-level overview of the overall Fraud and Risk landscape, including but not limited to, Risk Assessment status updates, investigation results, and campaign risk profiles.
• Work with IT groups and InfoSec teams for the implementation of security solutions/options and user activity monitoring controls.
• Provide Fraud incident response support and fraud investigation.
• Participate in fraud mapping exercises and continuous audit processes.
• Maintain and update relevant system and process documentation and develop ad-hoc reports as needed.
• Perform a variety of other fraud and risk-related tasks.
• Perform necessary functions as needed by Management.
• Provide necessary assistance to the associates and peer analysts as a team player.

Skills

Audit & risk experience

Fraud prevention & detection

Technical writing

Security concepts

Project management

Discretion with confidential material

Education

Bachelor’s Degree in Information Technology

Tools

DLP technologies

Fraud detection tools

Security controls

Job description

TaskUs in the Philippines seeks a Fraud and Risk Associate to manage fraud risk and cyber risks for campaigns. You will identify risks, implement preventative and detective controls, and monitor key controls across operations and support teams.

You will collaborate with operations and clients to strengthen controls, stay current with new fraudulent activities, and generate reports for stakeholders. A Bachelor’s degree in IT or related field is required, with 1–2 years in audit or risk preferred.