Remote ERP Solutions Engineer - Post-Go-Live Support

DOSS; Manila; Hybrid; PHP 1,000,000 - 1,500,000; Full time

Benefits offered by this job

HMO upon regularization

Job summary

Doss, an AI-native Operations Cloud platform, seeks a Technical Solutions Engineer to support clients after go-live and to translate business needs into technical ERP specifications across supply chain domains.

You will analyze data, debug workflows, perform root-cause analyses, document results, and assist with data cleansing and schema setup, with occasional in-office sessions in Metro Manila.

Qualifications

• Bachelor’s degree in Computer Engineering or related field.
• Excellent English communication (C1/C2).
• 3–5 years in data operations, systems support, or ERP back-office roles.

Responsibilities

• Analyze client business processes and data with a focus on supply chain (procurement, inventory, logistics, warehousing).
• Debug workflows post go-live installs.
• Perform root cause analyses and communicate fixes to customers and internal teams.
• Conduct data quality checks after go-live.
• Document results, data mappings, and test outcomes for each project.
• Provide post go-live support, invoice sync checks, and report validation.
• Support data cleansing, validation, and schema setup for migration into the DOSS platform.
• Monitor daily data syncs and investigate discrepancies.
• Translate complex technical concepts into actionable insights.

Skills

English proficiency

Data analysis

API testing

Problem solving

Education

Bachelor’s degree in Computer Engineering, Business, Information Systems, Supply Chain Management, or similar

Tools

NetSuite

SAP

Odoo

Cin7

Job description

Doss, an AI-native Operations Cloud platform, seeks a Technical Solutions Engineer to support clients after go-live and to translate business needs into technical ERP specifications across supply chain domains.

You will analyze data, debug workflows, perform root-cause analyses, document results, and assist with data cleansing and schema setup, with occasional in-office sessions in Metro Manila.