Forward-Deployed ERP PM for Real-Time Operations

DOSS.COM; Philippines; On-site; PHP 900,000 - 1,500,000; Full time

Benefits offered by this job

HMO upon regularization

Job summary

DOSS, a real-world Operations Cloud company, is seeking a Forward Deployed Product Manager in the Philippines. You will lead end-to-end client implementations from discovery to hypercare, bridging business needs with ERP system builds and integrations, with a focus on supply chain and operations.

You will collaborate with US and PH teams across the project lifecycle, translating complex requirements into robust data models and automation solutions.

Qualifications

• Bachelor’s Degree in Engineering, Information Systems, Supply Chain Management, or related fields. Strong preference for those pursuing their Master's Degree in a relevant discipline.
• Excellent C1/C2 Native Proficiency Level in English Communication.
• Must be a Filipino citizen based in or near Metro Manila (Mega Manila area).
• Fundamental knowledge in supply chain, enterprise software, and systems implementation.
• 2-5+ years of experience in system implementation or business operations.
• Ability to understand client business processes and translate to table/schemas and automation designs and build.
• Strong data skills: expert ability to work with spreadsheets, schemas, and large datasets; comfort with data cleanup and validation.
• Advanced technical competency (e.g., schema design, workflows build and troubleshooting).
• Excellent organizational and time management skills; ability to manage multiple priorities across time zones.
• A proactive, problem-solving mindset and eagerness to learn.

Responsibilities

• Assist US FDPMs in managing install activities and system implementation across the full lifecycle (discovery → design → build → UAT → rollout → support ).
• Prepare client deliverables such as process documentation, configuration workbooks, and training materials.
• Analyze complex client business processes, data, and pain points across various functional areas, with a primary focus on the supply chain (e.g., procurement, inventory, logistics, warehousing).
• Support data cleansing, validation, and schema setup to ensure smooth migration into the DOSS platform.
• Conduct quality checks to maintain integrity of client data before and after go-live.
• Work with clients to document, refine, and optimize business processes.
• Assist with system configuration, testing, and troubleshooting.
• Identify gaps or issues and elevate to senior FDS staff with recommendations.
• Provide hypercare support to clients after rollout, triaging issues and ensuring timely resolution.
• Track client feedback and work with cross-functional teams (product, engineering, support) to resolve problems.
• Maintain project trackers, dashboards, and reporting for U.S. FDS visibility.
• Document lessons learned and contribute to continuous improvement of FDS playbooks.

Skills

Data analysis

Schema design

ERP systems

Workflow automation

Client communication

Education

Bachelor’s Degree in Engineering, Information Systems, Supply Chain Management, or related fields

Master's Degree in a relevant discipline preferred

Job description

DOSS, a real-world Operations Cloud company, is seeking a Forward Deployed Product Manager in the Philippines. You will lead end-to-end client implementations from discovery to hypercare, bridging business needs with ERP system builds and integrations, with a focus on supply chain and operations.

You will collaborate with US and PH teams across the project lifecycle, translating complex requirements into robust data models and automation solutions.