Remote Electrical Service Coordinator — Estimating & CS

Tech Solutions; Manila; Remote; PHP 335,000 - 603,000; Full time

Job summary

Tech Solutions in the Philippines is seeking an experienced Electrical Service Coordinator to join our remote team. You will handle customer inquiries, qualify service requests, help with estimates, and ensure jobs move smoothly from initial contact to completion.

The ideal candidate has at least 3 years in an electrical contractor or service company, strong English, and comfortable coordinating with vendors and the owner.

Qualifications

• Minimum of 3 years of experience working for an electrical contractor or electrical service company.

Responsibilities

• Answer incoming customer calls, emails, and Microsoft Teams messages.
• Qualify electrical service requests by asking the appropriate questions.
• Coordinate schedules directly with the owner.
• Prepare estimates and proposals based on the owner's direction.
• Follow up on pending estimates to help convert them into booked jobs.
• Maintain customer information and work orders in mHelpDesk.
• Create and update invoices, estimates, and job documentation.
• Coordinate with vendors and suppliers as needed.
• Maintain organized documentation using Microsoft Office.
• Deliver exceptional customer service throughout every stage of the project.

Skills

Customer service

Estimating

Service coordination

Inside sales

Office administration

Education

Bachelor's degree in Electrical Engineering

Bachelor's degree in Electrical Engineering Technology

Bachelor's degree in Electrical Technology

Bachelor's degree in Industrial Technology

Bachelor's degree in Construction Management

Bachelor's degree in Business Administration

Tools

mHelpDesk

Field service management software

Job description

Tech Solutions in the Philippines is seeking an experienced Electrical Service Coordinator to join our remote team. You will handle customer inquiries, qualify service requests, help with estimates, and ensure jobs move smoothly from initial contact to completion.

The ideal candidate has at least 3 years in an electrical contractor or service company, strong English, and comfortable coordinating with vendors and the owner.