Remote E‑commerce Operations Lead (Shopify & Automation)

HireHawk; Philippines; Remote; PHP 3,831,000 - 5,747,000; Full time

Job summary

HireHawk is seeking an E-commerce Operations Manager to own day-to-day Shopify site operations for the UK and US markets. You will manage promotions, product launches, imagery, collections, and storefront apps, ensuring a reliable shopping experience across currency boundaries.

You will automate repetitive tasks using Claude, Shopify Flow, and related tools, collaborate with Growth for CRO and A/B testing, and partner with CRM, dev, and customer service teams to optimize journeys.

Qualifications

• 3+ years hands-on Shopify administration in a DTC brand.
• Experience managing Shopify products, pricing, discounts, and storefront apps across markets/currencies.
• Strong understanding of Shopify ecosystem: themes, apps, checkout, subscriptions.
• Proven experience using AI tools to automate workflows.
• Solid QA discipline with edge-case testing and issue documentation.
• Proficiency with Klaviyo and Gorgias; clear written/spoken English.

Responsibilities

• Own monthly Shopify promotion cycle for UK and US markets.
• Manage product launches: SKUs, variants, imagery, descriptions, collections, preorders.
• Build landing pages using Shopify components and AI tools.
• QA testing across product pages, navigation, subscriptions, carts, and checkout.
• Oversee storefront apps: Skio, AfterSell, Fairing; track costs and renewals.
• Automate promotions, product setup, and QA workflows with Claude/Shopify Flow.
• Create monitoring routines to detect pricing, availability, and storefront errors.
• Document processes and develop reusable workflows to reduce manual work.
• Support A/B testing by launching experiments and documenting results.
• Analyze GA4/MS Clarity data to identify friction and conversion opportunities.

Skills

Shopify administration

Product and pricing management

Market & currency handling

QA and testing

Automation mindset

English communication

Tools

Klaviyo

Gorgias

Shopify Flow

Shopify Sidekick

Skio

AfterSell

Fairing

Claude

n8n

Zapier

Job description

HireHawk is seeking an E-commerce Operations Manager to own day-to-day Shopify site operations for the UK and US markets. You will manage promotions, product launches, imagery, collections, and storefront apps, ensuring a reliable shopping experience across currency boundaries.

You will automate repetitive tasks using Claude, Shopify Flow, and related tools, collaborate with Growth for CRO and A/B testing, and partner with CRM, dev, and customer service teams to optimize journeys.