Remote Data Analytics Specialist – Enterprise Software

Emapta

Metro Manila

Remote

PHP 900,000 - 1,500,000

Full time

3 days ago

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Benefits offered by this job

Day 1 HMO coverage with free dependent

Permanent WFH arrangement

Fully customized Emapta laptop with...

Salary Advance Program

Unlimited upskilling through Emapta

Gym access to office locations

Employee referral incentives

Annual leaves 20 days

Job summary

Emapta is seeking a Product Support Specialist to connect data analytics with enterprise software. You will configure workflows, translate data into actionable insights, and help improve product usability while growing a global career.

This is a permanent work-from-home role with night shifts and weekend flexibility for international collaboration. The ideal candidate has 5+ years in data analytics or BI roles, experience with data-intensive platforms, and strong communication to translate

Qualifications

5+ years of experience in data analysis, business intelligence, or analytics roles, ideally within enterprise B2B software.
Proven experience working with data-intensive analytics platforms, business intelligence tools, and data visualization tools.
Proficiency in data setup, processing, manipulation, analysis, and visualization.
Excellent written and verbal communication skills, including the ability to translate complex technical data into clear insights.

Responsibilities

Set up data-intensive workflows and dashboards within SATURN and configure presentation layers for internal teams and customers.
Research, collect, and process public data, transform it into standard templates and formats, and upload it to SATURN as needed.
Support the design and delivery of training materials, webinars, and workshops by providing data-driven insights into how users engage with SATURN.
Collaborate with software engineering teams to reproduce, diagnose, and quantify technical issues using data.
Develop and maintain FAQs, documentation, and how-to guides that summarize analytical findings and best practices for internal and external users.
Maintain clean, well-organized records of analyses, findings, and recommendations across internal and customer-facing teams.
Prepare use cases, demos, illustrations, and presentations to support sales and marketing teams.
Perform basic testing to validate ongoing product enhancements and new features.