Remote Customer Support Specialist

Crescendo Staffing and Business Consulting Inc.; Taguig; Remote; PHP 223,000 - 312,000; Full time

Benefits offered by this job

13th Month Pay

Employee Loan

Pag-Ibig Fund

Paid Holidays

Job Training

Sick Leave

Vacation Leave

Job summary

A staffing and consulting firm is seeking candidates for a customer service role. This position focuses on engaging with customers to resolve issues, handling inquiries via chat and email, and collaborating with a team to enhance the customer experience. The process is fully virtual, with no mock call or experience required, making it accessible for everyone. Government-mandated benefits, such as 13th month pay and sick leave, are provided for employees.

Responsibilities

• Engage with customers to resolve issues promptly and effectively.
• Handle customer inquiries and complaints via chat and email.
• Collaborate with team members to enhance customer experience.

Job description

A staffing and consulting firm is seeking candidates for a customer service role. This position focuses on engaging with customers to resolve issues, handling inquiries via chat and email, and collaborating with a team to enhance the customer experience. The process is fully virtual, with no mock call or experience required, making it accessible for everyone. Government-mandated benefits, such as 13th month pay and sick leave, are provided for employees.