Remote Customer Support Specialist | Flexible Hours

Gratitude Philippines; Iloilo City; Remote; PHP 167,400 - 223,200; Full time

Job summary

A customer service company is looking for candidates to assist customers with inquiries through various communication channels. The role requires a High School Diploma and 0–2 years of customer service experience. The ideal candidate should be proficient in English and possess strong communication skills, being detail-oriented and adaptable. This position offers a remote work environment with flexible hours.

Qualifications

• 0–2 years of experience in customer service roles.
• Strong communication skills required.
• Detail-oriented and adaptable to changes.

Responsibilities

• Assist customers with inquiries via online chat, email, and phone.
• Provide accurate product information and support to enhance customer satisfaction.
• Problem-solve and resolve customer issues in a timely manner.

Skills

Proficient in English Language

Customer Service

Scheduling

Problem Solving

Education

High School Diploma or equivalent

Job description

A customer service company is looking for candidates to assist customers with inquiries through various communication channels. The role requires a High School Diploma and 0–2 years of customer service experience. The ideal candidate should be proficient in English and possess strong communication skills, being detail-oriented and adaptable. This position offers a remote work environment with flexible hours.