Remote Customer Service Rep — Up to ₱25K + Training

TASK AGENCIES INC; Mabalacat; On-site; PHP 254,000 - 304,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive training

Career development

Full-time employment

Supportive team

Virtual process flexibility

Wellness initiatives

Professional development

Diversity & innovation culture

Job summary

TASK AGENCIES INC in Clark Freeport Zone, Pampanga, invites you to join as a Customer Service Representative in a virtual processing role. Newbies welcome, full-time with a salary of up to ₱25,000 per month. This position focuses on handling inquiries, providing accurate information, and ensuring a positive customer experience.

You will work remotely via digital channels, receive thorough training, and have opportunities for career progression in a supportive, diverse team.

Qualifications

• No prior customer service experience required; training provided.
• Excellent communication and problem-solving abilities.
• Willingness to learn and adapt to new processes.

Responsibilities

• Handle inbound customer enquiries via phone, email, and digital channels with professionalism and courtesy
• Provide accurate information about products and services to address customer needs and concerns
• Process customer requests, transactions, and complaints in a timely and efficient manner
• Maintain detailed and accurate records of all customer interactions and transactions
• Escalate complex issues to senior team members or relevant departments as required
• Follow company protocols and procedures to ensure consistent service quality standards
• Identify opportunities to enhance customer satisfaction and provide feedback to management
• Participate in training sessions and continuous learning programmes to develop customer service skills
• Collaborate with team members to achieve departmental targets and objectives

Skills

Positive attitude

Verbal communication

Written communication

English fluency

Basic computer literacy

Time management

Multitasking

Adaptability

Education

High school diploma

Vocational qualification

Job description

TASK AGENCIES INC in Clark Freeport Zone, Pampanga, invites you to join as a Customer Service Representative in a virtual processing role. Newbies welcome, full-time with a salary of up to ₱25,000 per month. This position focuses on handling inquiries, providing accurate information, and ensuring a positive customer experience.

You will work remotely via digital channels, receive thorough training, and have opportunities for career progression in a supportive, diverse team.