Remote Customer Service Rep — Quick Start, $20k Sign-On Bonus

Concentrix Philippines; Mabalacat; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Sign-on Bonus

Job summary

Concentrix Philippines is hiring a Customer Service Representative to assist customers with inquiries, provide accurate product or service information, and resolve issues in a professional, friendly manner.

This is a virtual/remote process with no strict experience requirements; fresh grads are welcome. A 20k sign-on bonus is offered to successful applicants, and you will meet performance targets by delivering quality service and timely follow-up.

Qualifications

• Fresh Grads & HS/SHS are Welcome
• With or Without Experience
• Career Shifter
• This is Virtual Process! One day Process! with 20k Sign-on Bonus

Responsibilities

• Answer customer calls, chats, or emails in a professional and friendly manner.
• Provide information about products, services, and company policies.
• Resolve customer complaints and issues efficiently.
• Process orders, applications, or requests as needed.
• Record and update customer information in the system.
• Follow up with customers to ensure satisfaction.
• Meet performance targets such as response time and customer satisfaction scores.

Job description

Concentrix Philippines is hiring a Customer Service Representative to assist customers with inquiries, provide accurate product or service information, and resolve issues in a professional, friendly manner.

This is a virtual/remote process with no strict experience requirements; fresh grads are welcome. A 20k sign-on bonus is offered to successful applicants, and you will meet performance targets by delivering quality service and timely follow-up.