Remote Customer Sales Associate: Upsell & Delight

TalentPop App; Philippines; Remote; PHP 240,000 - 360,000; Full time

Benefits offered by this job

HMO Coverage

Paid Time Off

Paid Holidays

Career Growth

100% Work From Home

Job summary

TalentPop App is hiring a Customer Service Sales Representative for a 100% remote role in the Philippines. You will assist customers via chat and email, upsell products, and drive conversions while delivering excellent service.

Ideal candidates have 1 year of customer service or sales experience and strong English communication. Enjoy a fully remote position with an international team and opportunities for career growth.

Qualifications

• At least 1 year of experience in customer service, sales, or a related role.
• Experience in upselling, cross-selling, or sales conversion is an advantage.
• Good written and verbal English communication skills.
• Confident recommending products and handling customer objections.
• Customer-focused, goal-oriented, and comfortable working with sales targets.

Responsibilities

• Assist customers through chat, email, and other communication channels.
• Recommend relevant products and services based on customer needs.
• Use upselling and cross-selling techniques to increase sales and average order value.
• Handle product inquiries, customer objections, and purchase concerns professionally.
• Follow up with customers to encourage conversions and repeat purchases.
• Meet sales targets and maintain customer satisfaction.
• Keep customer records accurate and updated.

Skills

Customer service

Sales

Communication

Job description

TalentPop App is hiring a Customer Service Sales Representative for a 100% remote role in the Philippines. You will assist customers via chat and email, upsell products, and drive conversions while delivering excellent service.

Ideal candidates have 1 year of customer service or sales experience and strong English communication. Enjoy a fully remote position with an international team and opportunities for career growth.