Remote Community & Projects Associate

Skyrocket Studios Global; Mandaluyong; On-site; PHP 391,000 - 614,000; Full time

Job summary

Skyrocket Studios Global is seeking a Community Management Associate to nurture online communities for our clients while upholding brand tone across channels. You will drive engagement, coordinate projects, and support client relationships to strengthen retention.

You’ll manage conversations, track performance, and prepare monthly reports. This role requires strong communication, organization, and the ability to work with cross-functional teams in a fast-paced environment.

Qualifications

• Bachelor’s degree in Marketing, Communications, Advertising, Business, or equivalent.
• Excellent verbal and written communication with strong client-facing skills.
• Experience managing online communities and social media engagement.
• Ability to coordinate projects and meet deadlines.
• Proficient with collaboration tools (Google Drive, Notion, ClickUp).

Responsibilities

• Manage clients’ online communities and ensure brand-consistent engagement.
• Track performance and generate reports on community activity.
• Coordinate tasks, timelines, and resources for client projects.
• Prepare onboarding decks and materials for new clients.
• Create end-of-month reports with insights and data analysis.
• Collaborate with Relationship Managers to streamline workflows.
• Integrate AI tools into daily workflows when applicable.
• Support pitches and presentations with community insights.
• Maintain organized client files in Google Drive.
• Stay informed on industry trends and best practices.

Skills

Verbal communication

Written communication

Interpersonal skills

Independent work

Detail-oriented

Customer satisfaction focus

Remote work capable

Education

Bachelor’s Degree in Marketing, Communications, Advertising, Business, or equivalent

Tools

Google Drive

Notion

ClickUp

MyAlice

Sprout Social

Sprinklr

Mentionlytics

Clockify

Canva

Job description

Skyrocket Studios Global is seeking a Community Management Associate to nurture online communities for our clients while upholding brand tone across channels. You will drive engagement, coordinate projects, and support client relationships to strengthen retention.

You’ll manage conversations, track performance, and prepare monthly reports. This role requires strong communication, organization, and the ability to work with cross-functional teams in a fast-paced environment.