Remote Community Engagement & Projects Lead

Skyrocket Studios; Mandaluyong; Remote; PHP 223,000 - 446,000; Full time

Job summary

Skyrocket Studios in the Philippines offers a Community Management Associate role focused on nurturing online communities for clients, ensuring consistent brand voice, driving engagement, and supporting project and client management initiatives.

You will manage client touchpoints, track engagement, create onboarding materials, coordinate with Relationship Managers, and help prepare end-of-month reports while exploring AI tools to improve productivity.

Qualifications

• Bachelor's degree required.
• Strong written and verbal communication skills.
• Experience with digital collaboration tools and Google Suite.

Responsibilities

• Manage clients' customer touchpoints aligned with brand tone and processes.
• Initiate meaningful conversations to drive engagement and loyalty.
• Coordinate with Relationship Managers to streamline workflows.
• Prepare end-of-month reports with insights and data analysis.
• Maintain knowledge of clients' products and brand positioning.
• Integrate AI tools to improve daily workflows.

Skills

Verbal & written communication

Interpersonal skills

Digital collaboration tools

Google Suite

Independent & team

Detail-oriented

Customer satisfaction

Remote work

Education

Bachelor's Degree in Marketing, Communications, Advertising, Business

Tools

Google Drive

Notion

ClickUp

Google Sheets

Job description

Skyrocket Studios in the Philippines offers a Community Management Associate role focused on nurturing online communities for clients, ensuring consistent brand voice, driving engagement, and supporting project and client management initiatives.

You will manage client touchpoints, track engagement, create onboarding materials, coordinate with Relationship Managers, and help prepare end-of-month reports while exploring AI tools to improve productivity.