Remote Community Manager – Gaming & Social Media

Keywords Studios; Philippines; Remote; PHP 420,000 - 640,000; Full time

Job summary

Keywords Studios invites spontaneous applications for Community Manager roles in video games. This remote, worldwide program seeks experienced professionals to manage communities, create engaging social content, and report on growth and engagement across platforms. Strong English, passion for gaming, and a proactive mindset are essential.

Open to candidates with diverse backgrounds, ready to work with a global client roster and adapt to multiple projects within our community management team.

Qualifications

• Minimum of 2 years’ experience of community management/social media in gaming on professional basis.
• Excellent written and verbal communication skills in English.
• Bilingualism (particularly English with French, Spanish or German) is a plus.
• Passionate about video games and social media.
• Strong understanding of social media/community management platforms/ channels (Discord, Twitch, Reddit, Instagram, Facebook...).
• Expertise with social listening and social management best practices.
• Experience managing or moderating a thriving gaming community.
• Higher education in marketing, business administration, communication, adult education, or related fields.

Responsibilities

• Reviewing all incoming community interactions on different social media platforms and communicating directly with players.
• Responding to comments and player queries in a timely manner.
• Creating engaging content for social media.
• Building in-depth reports on community growth and engagement, and proposing improvements based on those findings.
• Assisting the developer by collating and reporting on player feedback.
• Helping foster and maintain a safe and welcoming environment for a game community.
• Moderating discussions and comments following set community guidelines.
• Proactively suggesting new ways to grow and care for your community.
• Creating and updating corresponding documentation and as needed.

Skills

English proficiency

Social media management

Content creation

Community moderation

Analytics

Education

Higher education in marketing or related field

Tools

Discord

Twitch

Reddit

Instagram

Facebook

Job description

Keywords Studios invites spontaneous applications for Community Manager roles in video games. This remote, worldwide program seeks experienced professionals to manage communities, create engaging social content, and report on growth and engagement across platforms. Strong English, passion for gaming, and a proactive mindset are essential.

Open to candidates with diverse backgrounds, ready to work with a global client roster and adapt to multiple projects within our community management team.