Remote Collections Specialist - Performance-Based Pay

RemoteFetch; Davao City; Remote; PHP 279,000 - 502,000; Full time

Job summary

UNIFIN is seeking a Collection Specialist to join our remote team. You will contact clients and collect outstanding payments, communicating professionally to encourage timely settlements while preserving trust.

Permanent work-from-home requires a Windows 11 PC, fast internet, and a customer-focused mindset. The role offers flexible work arrangements and a performance-based commission structure that rewards results.

Qualifications

• At least 9 months of BPO collections experience in international accounts.
• Must be capable of using dialers.
• Must have proven account management experience.
• Familiar with collection laws and regulations.
• Excellent verbal and written communication skills and good customer service orientation must be possessed by the candidate.

Responsibilities

• Contact clients and collect outstanding payments.
• Communicate with customers to encourage timely payments while maintaining trust.
• Balance building relationships with timely payment collection.

Skills

Collections experience

Dialer usage

Account management

Collection laws

Communication skills

Tools

Dialers

Job description

UNIFIN is seeking a Collection Specialist to join our remote team. You will contact clients and collect outstanding payments, communicating professionally to encourage timely settlements while preserving trust.

Permanent work-from-home requires a Windows 11 PC, fast internet, and a customer-focused mindset. The role offers flexible work arrangements and a performance-based commission structure that rewards results.