Remote Client Services & Promotional Products Coordinator

One Workforce Global Corporation; Mabalacat; A distancia; PHP 420.000 - 540.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

HMO coverage

Remote work option

Descripción de la vacante

One Workforce Global Corporation seeks a detail-oriented Client Services & Promotional Products Coordinator to manage client projects from inquiry to delivery, coordinating with suppliers, preparing quotes, and ensuring exemplary service throughout the order lifecycle.

The ideal candidate is highly organized, experienced in promotional products, and capable of communicating effectively with US-based clients and vendors while coordinating timelines, proofs, and production schedules.

Formación

• 3+ years of customer service, account management, or project coordination experience.
• Experience in promotional products, merchandise, printing, branding, or related industries.
• Experience working with US-based clients.
• Proficiency with CRM systems, order management platforms, and MS Office/Google Workspace.
• Strong multitasking, organization, and deadline management skills.

Responsabilidades

• Manage customer inquiries and coordinate projects from quote request to final delivery.
• Analyze client requirements, budgets, timelines, and product specifications to recommend suitable solutions.
• Prepare accurate quotations and coordinate with suppliers to verify product availability, lead times, and production schedules.
• Submit artwork and order specifications to suppliers and monitor approval processes.
• Track production progress and proactively communicate updates to clients and stakeholders.
• Coordinate proofing and product approval processes to ensure order accuracy.
• Maintain strong relationships with clients and suppliers to support successful project execution.
• Ensure all project details, deadlines, and deliverables are managed accurately and efficiently.

Conocimientos

Customer Service & Account Coord

Promotional Products Experience

Quote Preparation & Order Mgmt

Supplier & Vendor Coordination

English Communication

Herramientas

CRM systems

Order management platforms

Microsoft Office

Google Workspace

Descripción del empleo

One Workforce Global Corporation seeks a detail-oriented Client Services & Promotional Products Coordinator to manage client projects from inquiry to delivery, coordinating with suppliers, preparing quotes, and ensuring exemplary service throughout the order lifecycle.

The ideal candidate is highly organized, experienced in promotional products, and capable of communicating effectively with US-based clients and vendors while coordinating timelines, proofs, and production schedules.