Remote Business Systems Analyst — Client Data & Operations

Salmon Group Ltd; Makati; Remote; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Stock options (4‑year vesting)

Fully remote with Manila core hours

Tools provided

Medical insurance support

Mental health support

22 vacation days

Philippine public holidays

15 sick days

Company-sponsored trips to Manila

Beach week in SEA

Job summary

Salmon Group Ltd is seeking a Business Analyst to build data quality processes and an internal Creatio module for the Operations team. You will reduce manual work and make outputs measurable, working at the intersection of business, technology, and data.

You will partner with Operations, Compliance, Customer Service, Antifraud, and Engineering to map AS‑IS/TO‑BE processes, design automation opportunities, and define key metrics to monitor processing speed and verification status.

Qualifications

• 3+ years of experience as a Business Analyst or similar role.
• Experience analyzing, designing, and optimizing business processes, including AS‑IS/TO‑BE mapping with BPMN or similar visualization tools.
• Experience translating business needs into functional and system requirements, and supporting implementation with engineering.
• Ability to write SQL queries to analyze data and identify root causes.

Responsibilities

• Own client data verification and update processes end-to-end.
• Develop the internal Creatio module for Operations: user scenarios, workflow logic, and improvements.
• Define and track operational metrics using SQL to analyze data and drive improvements.
• Collaborate with Operations, Compliance, Customer Service, Antifraud, and Engineering to align requirements.

Skills

Business Analysis

SQL

BPMN

Requirements gathering

Stakeholder engagement

English communication

Tools

Creatio CRM

Job description

Salmon Group Ltd is seeking a Business Analyst to build data quality processes and an internal Creatio module for the Operations team. You will reduce manual work and make outputs measurable, working at the intersection of business, technology, and data.

You will partner with Operations, Compliance, Customer Service, Antifraud, and Engineering to map AS‑IS/TO‑BE processes, design automation opportunities, and define key metrics to monitor processing speed and verification status.