Remote Business Systems Analyst — Client Data & Operations

Salmon Group; Metro Manila; Remote; PHP 600,000 - 1,000,000; Full time

Benefits offered by this job

Stock option plan

Fully remote work

Company-provided tools

Medical insurance support

Job summary

Salmon Group is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines. We are Manila-based, globally distributed, and hybrid-first, with core collaboration hours from 12:00-6:00 PM Manila Time (UTC+8).

We seek a Senior Business Analyst to build processes for client data quality, design and implement an internal Creatio module for Operations, and drive automation and measurable efficiency across our data-driven operations.

Qualifications

• 3+ years of experience as a Business Analyst, System Analyst, Business Systems Analyst, or similar role.
• Experience analyzing, designing, and optimizing business processes, including AS-IS/TO-BE mapping, with BPMN or similar visualization tools.
• Experience working with internal IT systems: translating business needs into functional and system requirements, and supporting implementation with engineering.
• Working-level SQL: able to independently investigate data, test hypotheses, and find the root causes of issues.
• Data-driven approach: able to define and analyze operational metrics, assess process efficiency, and propose improvements independently.
• Working English for business communication: able to discuss processes, align requirements, and work with international teams.

Responsibilities

• Own client data verification and update processes end-to-end, from diagnosing current gaps to designing and implementing solutions.
• Develop the internal Creatio module for Operations: user scenarios, workflow logic, and ongoing improvements.
• Analyze, design, and optimize business processes for manual client data verification and updates.
• Gather business requirements, translate them into functional and system requirements, and support implementation with the engineering team.
• Define and track operational metrics - processing speed, queue status, verification status, and process efficiency - using SQL to analyze data and find root causes.
• Collaborate with Operations, Compliance, Customer Service, Antifraud, and Engineering to align requirements and build end-to-end processes.

Skills

Business Analysis

Process Optimization

SQL

Data-driven Approach

BPMN Mapping

Requirements Gathering

Stakeholder Collaboration

Tools

Creatio

Job description

Salmon Group is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines. We are Manila-based, globally distributed, and hybrid-first, with core collaboration hours from 12:00-6:00 PM Manila Time (UTC+8).

We seek a Senior Business Analyst to build processes for client data quality, design and implement an internal Creatio module for Operations, and drive automation and measurable efficiency across our data-driven operations.