Remote Bridge Line Coordinator for Field Techs

Insight-596591c7; Pasig; Hybrid; PHP 600,000 - 800,000; Full time

Benefits offered by this job

HMO on Day 1

Group Term Insurance

Multi-Purpose Leave

Job summary

Insight Enterprises, Inc. in Pasig, Philippines, is seeking a Bridge Line Coordinator to support field technicians via Teams bridge with remote guidance during on-site service visits.

You will review work orders, ensure site readiness, guide tool and material needs, document outcomes, and close out jobs with proper sign-off. This hybrid role emphasizes clear communication, real-time judgment, and meticulous documentation, with benefits like HMO on day one, group term insurance, and multi-purpose

Qualifications

• Experience in field service dispatch and coordinating with field technicians.
• Ability to read and apply Field Procedures and checklists.
• Strong communication and documentation skills.

Responsibilities

• Prepare for each bridge by reviewing work orders and site notes.
• Guide technicians through check-in, tool/material readiness, and task sequencing.
• Track real-time progress using forms and photos; resolve documentation gaps.
• Complete bridge closeout with sign-off and documentation updates.

Skills

Field service dispatch

Technical support

Project coordination

Microsoft Teams

Documentation

Tools

Microsoft Teams

Job description

Insight Enterprises, Inc. in Pasig, Philippines, is seeking a Bridge Line Coordinator to support field technicians via Teams bridge with remote guidance during on-site service visits.

You will review work orders, ensure site readiness, guide tool and material needs, document outcomes, and close out jobs with proper sign-off. This hybrid role emphasizes clear communication, real-time judgment, and meticulous documentation, with benefits like HMO on day one, group term insurance, and multi-purpose