Remote B2B SaaS Customer Marketing Campaign Manager

MicroSourcing International; Manila; Remote; PHP 600,000 - 1,200,000; Full time

Benefits offered by this job

Healthcare coverage on day one

Performance bonuses

Paid time-off with cash conversion

Group life insurance

Job summary

MicroSourcing is seeking a Customer Marketing Campaign Manager to lead advocacy initiatives and drive campaigns for its B2B SaaS offerings. This role focuses on expanding presence on platforms, turning customer stories into impactful assets, and delivering webinars and campaigns with cross-functional teams.

The position emphasizes collaboration with Customer Success and Product Marketing, data-driven decision making, and a fast-paced remote work setup with night shifts in the Philippines.

Qualifications

• Solid understanding of B2B SaaS marketing and customer engagement principles.
• Hands-on background in customer marketing, lifecycle programs, advocacy initiatives, or campaign execution.
• Proficiency with CRM and marketing automation systems such as Salesforce, Marketo, BrightTalk webinar platform.

Responsibilities

• Expand Mend.ios presence on platforms like G2 and Gartner Peer Insights by running coordinated outreach programs.
• Work closely with Customer Success Team and Product Marketing to uncover strong customer use cases and turn them into stories, case studies, testimonials, and other advocacy assets.
• Maintain reporting on key advocacy indicators, including review volume, webinar program participation, and overall impact.
• Partner with Design, Social, and Content teams to transform customer stories into compelling materials for campaigns.
• Support the planning and delivery of recurring customer-facing programs such as monthly webinars—including promotional campaigns, registration management, and follow-up workflows.
• Manage timelines, QA processes, and campaign analytics to ensure high-quality execution.
• Use performance data to refine messaging, targeting, and overall program effectiveness.

Skills

B2B SaaS marketing

Customer advocacy

Campaign execution

Webinar management

CRM & Marketing Automation

Cross-functional collaboration

Data analysis

Tools

G2

Gartner Peer Insights

Influitive

Job description

MicroSourcing is seeking a Customer Marketing Campaign Manager to lead advocacy initiatives and drive campaigns for its B2B SaaS offerings. This role focuses on expanding presence on platforms, turning customer stories into impactful assets, and delivering webinars and campaigns with cross-functional teams.

The position emphasizes collaboration with Customer Success and Product Marketing, data-driven decision making, and a fast-paced remote work setup with night shifts in the Philippines.