Remittance Operations Associate: Detail-Driven & Reliable

Chinabank PH; Makati; On-site; PHP 180,000 - 260,000; Full time

Job summary

Chinabank PH is seeking an Operations Assistant in its Remittance Business Operations Department (RBOD) - Processing Unit. The role focuses on accurate and timely processing of remittance transactions, coordinating with branches, partner institutions, and customers to ensure smooth operations.

The position offers exposure to transaction processing, reconciliation, and customer service in banking operations, with opportunities for hands-on growth in the RBOD team at Chinabank.

Qualifications

• Bachelor's degree in any business-related field, Banking and Finance, Accounting, or related field.
• Strong attention to detail and commitment to accuracy.
• Good communication and coordination skills.
• Comfortable working with reports, records, and transaction-related documents.
• Proficient in Microsoft Office applications.
• Fresh graduates or candidates with experience in banking operations, remittance processing, or customer service are encouraged to apply.
• Willing to be assigned in Shifting Schedule.

Responsibilities

• Process incoming remittance transactions from international partners and tie-ups.
• Review and verify transaction details and coordinate corrections or clarifications when needed.
• Collaborate with branches, Head Office units, couriers, and customers to ensure timely transaction delivery.
• Prepare accounting entries and operational reports related to remittance transactions.
• Monitor account balances and transaction statuses to support smooth operations.
• Maintain accurate records and databases for reconciliation, inquiries, and transaction tracking.
• Assist in handling inquiries, follow-ups, and service concerns from partners and customers.
• Prepare and submit required internal and external reports on time.

Skills

Attention to detail

Communication skills

Microsoft Office

Coordination

Education

Bachelor's degree in Business / Banking and Finance

Tools

MS Office Suite

Job description

Chinabank PH is seeking an Operations Assistant in its Remittance Business Operations Department (RBOD) - Processing Unit. The role focuses on accurate and timely processing of remittance transactions, coordinating with branches, partner institutions, and customers to ensure smooth operations.

The position offers exposure to transaction processing, reconciliation, and customer service in banking operations, with opportunities for hands-on growth in the RBOD team at Chinabank.