Reliability Officer For Pooling

UnionBank; Philippines; On-site; PHP 1,000,000 - 1,600,000; Full time

Job summary

Union Bank of the Philippines is seeking a Reliability Officer to provide strategic risk advisory within the 1LOD, aligning with GRC standards. The role leads reliability initiatives, strengthens risk controls, and ensures data quality while coordinating with 2LOD, auditors, and regulators.

You will promote accountability, drive risk ownership, and ensure policy adherence across units to sustain operational resilience.

Qualifications

• Proven ability to advise on risk and controls within GRC frameworks.
• Experience with Risk and Control Self-Assessment (RCSA), Business Impact Analysis (BIA), and Response Plans (RP).
• Ability to coordinate with Risk Owners, 2LOD, auditors, and regulators.

Responsibilities

• Provide expert advisory services to risk and control owners.
• Lead governance, risk, and compliance activities across the unit.
• Support risk issue management, incident reporting, and timely mitigations.
• Ensure alignment of risk taxonomy, controls, and KRI monitoring.
• Oversee tracking and resolution of risk-related issues and data quality.
• Promote continuous improvement through lessons learned and root-cause analysis.

Skills

Accountability

Adaptability

Analytical

Good Communication Skills

Critical thinking

Teamwork

Willingness to learn

Job description

Job Description:

Company: Union Bank of the Philippines

Position: Reliability Officer

Office Location: UB Plaza - 21F Pasig (Headquarters)

Job Summary: The Reliability Manager focuses on providing strategic advisory to ensure robust and compliant risk management within the first line of defense (1LOD), aligning with governance, risk, and compliance (GRC) frameworks. It involves enhancing the risk control framework by tailoring it to business needs, maintaining current risk taxonomies, and ensuring timely resolution of risk issues and data quality. Collaboration with stakeholders, including risk and control owners, second line of defense (2LOD), auditors, and regulators, is essential to maintain alignment and address findings effectively. The position also emphasizes leadership by promoting a culture of accountability, fostering risk ownership, and ensuring resource adequacy for risk operations. Finally, it supports operational resilience by ensuring policy adherence, leading reliability initiatives, optimizing controls, integrating regulatory requirements, and streamlining processes for improved cost efficiency and compliance.

Duties And Responsibilities

• Strategic Advisory
• Ensure that the Unit has a robust and compliant Risk Management capability within 1LOD, aligned with Governance, Risk, and Compliance frameworks.
• Support Unit teams in adhering to internal and external directives from the Second Line of Defense (2LOD), including but not limited to Compliance, Resilience Risk, Information Security Risk, Business Continuity, Operational Risk, and Cyber/Technology Risk.
• Provide expert advisory services to risk and control owners.
• Lead governance, risk, and compliance activities, including but not limited to Risk and Control Self-Assessment (RCSA), Business Impact Analysis (BIA), and Response Plans (RP), ensuring risks are effectively identified, assessed, and managed.
• Support thematic reviews, issue management, and incident reporting to ensure timely risk identification and mitigation.
• Ensure the effective implementation of URCO guidelines by collaborating with the respective business units and relevant stakeholders.
• Align with risk management and compliance standards to ensure consistency in risk taxonomy, control identification, and key risk indicator (KRI) monitoring.
• Enhance Risk Control Frameworks
• Implement the risk and control framework tailoring to the unit’s business and functional needs while aligning with governance, risk, and compliance mandates.
• Facilitate updates to the Risk and Control Taxonomy, ensuring it remains current and applicable to emerging risks.
• Oversee the tracking and resolution of all risk-related issues, ensuring timely and accurate closure.
• Drive adherence to data quality standards, ensuring no unresolved exceptions in GRC and other platforms on a timely basis and within agreed service levels.
• Promote continuous improvement by applying lessons learned through the Root Cause and Read-Across processes.
• Collaborate with Stakeholders
• Engage with Risk Owners, Control Owners, and wider units to ensure accountability and alignment on risk and control activities.
• Work closely with Governance, Risk, and Compliance teams, as well as Internal Audit, to strengthen risk practices and address audit findings effectively.
• Act as a liaison between 1LOD and 2LOD to ensure a seamless approach to risk mitigation.
• Partner with regulatory bodies and external auditors to demonstrate robust compliance and effective risk management.
• Operational Resilience, Reliability and Control
• Ensure organizational adherence to bank policies, regulatory requirements, and Group Audit protocols.
• Act as the Reliability Officer to lead in the proactive identification of potential issues and/or opportunities for improvement, develop and implement solutions to address these to improve the reliability of products, services, systems and processes.
• Implement robust control environments within the relevant unit and ensure their performance is monitored and optimized.
• Facilitate the review and approval of risk acceptances, ensuring compliance with organizational and regulatory expectations.
• Utilize advanced risk tools to enhance risk monitoring and control.
• Streamline processes to promote cost discipline, consolidate risk expenses, and optimize resource allocation.
• - Ensure seamless integration of BSP Circular 1203 requirements into existing risk frameworks, reinforcing compliance and operational resilience.

Required Skills: Accountability, Adaptability, Analytical, Good Communication Skills, Critical thinking, Teamwork, Willingness to learn