Relationship Manager - Retail Banking

CTBC Bank Philippines; Taguig; On-site; PHP 600,000 - 900,000; Full time

Job summary

CTBC Bank Philippines invites a Relationship Manager to join our Sales & Distribution team in Retail Banking. You will drive growth by building trusted client relationships and delivering tailored financial solutions.

You’ll work closely with product specialists and branch colleagues to meet targets, expand relationships, and ensure compliance and top-tier service across client interactions.

Qualifications

• Bachelor’s degree in Business Administration or related field.
• 2+ years of sales experience in a commercial or universal bank.
• Proven track record in sales, marketing, and account management.
• Excellent interpersonal skills and client service orientation.
• Knowledge of banking products, treasury management, and credit skills preferred.

Responsibilities

• Drive deposit and lending growth while meeting branch targets.
• Acquire new customers and expand existing relationships to boost profitability.
• Deliver superior customer experiences through personalized financial solutions.
• Partner with product specialists to provide holistic banking, credit, and investment services.
• Engage clients with face-to-face meetings, seminars, and consistent communication.
• Proactively source referrals and network within communities to attract new business.
• Collaborate with branch teams to ensure positive in-branch experiences and strong compliance.

Skills

Interpersonal skills

Client service orientation

Can-do attitude

Influence & collaboration

Time management

Education

Bachelor’s degree in Business Administration

Job description

Are you passionate about building meaningful client relationships and driving business growth? We’re looking for a Relationship Manager to be part of our Sales & Distribution team in Retail Banking.

What You’ll Do

• Drive deposit and lending growth while meeting individual and branch targets.
• Acquire new customers and expand existing relationships to boost profitability.
• Deliver superior customer experiences through personalized financial solutions.
• Partner with product specialists to provide holistic banking, credit, and investment services.
• Engage clients with high-touch interactions—face-to-face meetings, seminars, and consistent communication.
• Proactively source referrals and network within communities to attract new business.
• Collaborate with branch teams to ensure every client enjoys a positive in-branch experience.
• Uphold compliance, operational controls, and confidentiality standards.

What We’re Looking For

• Bachelor’s degree (preferably in Business Administration).
• At least 2 years of experience in sales within a commercial or universal bank.
• Strong track record in sales, marketing, and account management.
• Excellent interpersonal skills, client service orientation, and a “can‑do” attitude.
• Knowledge of banking products, treasury management, and credit skills (preferred).
• Proven ability to influence, collaborate, and thrive in a fast‑paced environment.
• Tech‑savvy with solid organizational and time management skills.