Registration Assistant

Competent Maritime Professionals and Sea Staff (COMPASS) Training Center, Inc.; Manila; On-site; PHP 201,000 - 335,000; Full time

Job summary

COMPASS Training Center, Inc. in Manila seeks a Registration Assistant to support trainees and clients through the registration process, encode data accurately, and provide general administrative support.

You will handle inquiries via phone, email, or in person, review documents for completeness, maintain organized files, and ensure data privacy. The ideal candidate holds a Bachelor’s in a related field and is proficient in Word and Excel with strong communication and multitasking abilities.

Qualifications

• Bachelor’s Degree in Business Administration, Office Administration, Hospitality and Tourism Management, or any related field.
• Proficient in Microsoft Word and Excel, with strong data entry and administrative skills.
• Clear verbal and written communication to handle high volumes of inquiries.

Responsibilities

• Assist clients and trainees with registration procedures via phone, email, or in person.
• Encode, update, and maintain accurate information in the registration system.
• Verify submitted documents for completeness and accuracy.
• Answer phone calls, reply to email inquiries, and maintain organized digital and physical files.
• Ensure data confidentiality and the safe handling of sensitive information.

Skills

Clear verbal & written communication

Detail oriented

Multitasking

Education

Bachelor’s Degree in Business Administration / Office Administration / Hospitality & Tourism or related field

Tools

Microsoft Word

Microsoft Excel

Job description

JOB SUMMARY

We are looking for an organized and friendly Registration Assistant to handle client registrations and provide general administrative support. In this role, you will assist trainees and clients with their requirements, accurately encode data, and ensure a smooth, professional registration process.

RESPONSIBILITIES:

• Client Support: Assist clients and trainees with registration procedures via phone, email, or in person.
• Data Entry: Encode, update, and maintain accurate information in the registration system.
• Document Review: Verify submitted documents for completeness and accuracy.
• Administrative Tasks: Answer phone calls, reply to email inquiries, and maintain organized digital and physical files.
• Data Privacy: Ensure data confidentiality and the safe handling of sensitive information.

QUALIFICATIONS:

• Education: Bachelor’s Degree in Business Administration, Office Administration, Hospitality and Tourism Management, or any related field.
• Skills: Proficient in Microsoft Word and Excel, with strong data entry and administrative skills.
• Communication: Clear verbal and written communication skills to handle high volumes of inquiries.
• Core Traits: Detail-oriented, approachable, patient under pressure, dependable, and strictly honest with confidential data.
• Work Style: Ability to multitask, manage time effectively, and work well within a team.