Regional Growth Lead
Yolo Investments
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Benefits offered by this job
Job summary
Yolo Investments in Manila is seeking a data-driven Marketplace Analyst to monitor and optimize the ride-hailing marketplace across cities in the Philippines. You will build near real-time dashboards and translate data into actionable insights for operations and leadership.
The role requires 1–4 years of analytics or strategy experience, strong Excel/SQL skills, and proficiency with Looker/Tableau/Power BI. A proactive collaborator will thrive in a hybrid, fast-paced startup environment.
Qualifications
- Bachelor's degree in Business, Economics, Statistics, Engineering, Finance, or related field.
- 1–4 years in operations, strategy, analytics, or a similar role; ride-hailing/marketplace is a strong plus.
- Strong Excel/Google Sheets and SQL for large datasets.
- Experience with Looker, Tableau, and Power BI tools.
- Strong analytical and quantitative problem solving abilities.
- Excellent communication skills and ability to translate data to stakeholders.
- Project management and ability to multitask in a fast-paced environment.
- Willingness for occasional field visits and knowledge of local transport regulations.
Responsibilities
- Monitor marketplace health metrics (supply/demand, trips, cancellations, surge) and report trends.
- Build dashboards (SQL, Excel/Sheets, Looker/Tableau/Power BI) for city and national performance.
- Perform root-cause analysis when metrics diverge from targets.
- Translate data into actionable insights for operations and leadership.
- Analyze supply-demand imbalances by city/zone/time to inform incentives.
- Support design/evaluation of driver incentive programs and ROI modeling.
- Collaborate with City Operations to execute local interventions.
- Maintain SOPs and support pilot programs with A/B tests and measurements.
- Prepare weekly/monthly performance reports and support QBRs with narratives.
- Collaborate with Finance, Marketing, Product/Engineering, and Trust teams to improve operations and protect compliance.
- Support strategic projects like city launches, market sizing, and new service ideas.
Skills
Education
Tools
Job description
Hey, mabuhay! Thanks for dropping by. We know looking for the right job can feel like being stuck in EDSA traffic, so we’ll keep it moving and get straight to the point.
With over 8 million downloads and a powerful network of thousand of dedicated biker-partners, we are a leading ride-hailing platform operating across the Philippines. Our vision is to end poverty in the Philippines through revolutionary transportation solutions. We aim to provide our customers with convenient, reliable, and safe rides, impacting millions of lives positively every single day.
Our Manila hub is the heart of our operations, keeping millions of commuters and riders connected across the metro. We don't believe in micromanaging your route. We trust our team to choose the balance that empowers them and their squad to crush their goals. Whether you’re collaborating onsite, working remotely from your favorite coffee shop, or doing a mix of both, we provide the flexibility; you bring the drive.
Ready to change how the Philippines moves? Let’s get this show on the road!
- Monitor daily/weekly/monthly marketplace health metrics: supply (active drivers/bikers), demand (booking requests), trip completion rate, cancellation rate, surge/pricing behavior, and utilization.
- Build and maintain dashboards (SQL, Excel/Google Sheets, BI tools such as Looker/Tableau/Power BI) to track city-level and national performance in near real-time.
- Conduct root-cause analysis when key metrics deviate from targets (e.g., sudden drop in driver supply, spike in cancellations, service quality issues in a specific city/zone).
- Translate raw data into clear, actionable insights and recommendations for operations and leadership.
- Analyze supply-demand imbalances by city, zone, and time-of-day; recommend incentive structures, driver acquisition targets, or repositioning strategies to close gaps.
- Support design and evaluation of driver-partner incentive programs (sign-on bonuses, trip-based incentives, retention bonuses) — modeling cost, expected uplift, and ROI.
- Partner with City Operations teams to execute localized interventions (e.g., driver recruitment drives, fleet reallocation, zone-specific promotions).
- Identify inefficiencies in existing operational workflows (driver onboarding, document verification, support ticket resolution, fraud review, payouts) and design improved processes.
- Document Standard Operating Procedures (SOPs) and ensure consistent execution across city teams.
- Run pilot programs/experiments (A/B tests) for new operational policies before national rollout, and measure impact against control groups.
- Prepare weekly/monthly business performance reports and dashboards for leadership, highlighting trends, risks, and opportunities.
- Support Quarterly Business Reviews (QBRs) with data-backed narratives on growth, unit economics, and operational health.
- Maintain a single source of truth for key operational metrics and definitions across teams.
- Work with Finance on unit economics, cost-per-trip, incentive spend efficiency, and payout accuracy.
- Work with Marketing/Growth on promo effectiveness, rider acquisition cost, and retention analysis.
- Work with Product/Engineering to flag app or system issues affecting operations (e.g., matching algorithm inefficiencies, payment failures) and help prioritize fixes based on business impact.
- Work with Trust & Safety on fraud pattern detection, incident analysis, and driver/rider quality scoring.
- Analyze transaction and trip data to detect anomalies indicative of fraud (fake trips, GPS spoofing, incentive abuse).
- Support investigations into flagged accounts and recommend policy adjustments to close loopholes.
- Ensure operational practices align with relevant local transport, labor, and data privacy regulations.
- Support new city/market launches: market sizing, competitive analysis, supply seeding strategy, and launch performance tracking.
- Contribute to ad hoc strategic projects as assigned (e.g., new service line feasibility, driver welfare programs, sustainability initiatives).
Bachelors degree in Business, Economics, Statistics, Engineering, Finance, or a related quantitative field.
1–4 years of experience in business operations, strategy, consulting, analytics, or a similar role — experience in ride-hailing, logistics, e-commerce, or on-demand marketplaces is a strong plus.
- Strong proficiency in Excel/Google Sheets (pivot tables, advanced formulas) and SQL for querying large datasets.
- Familiarity with BI/visualization tools (Looker, Tableau, Power BI, or similar).
- Strong analytical and quantitative problem-solving skills; comfortable working with ambiguous, messy, real-world data.
- Excellent communication skills — able to translate complex data into simple, actionable narratives for non-technical stakeholders.
- Project management skills with the ability to manage multiple priorities in a fast-paced environment.
- Comfortable with occasional field visits to understand on-ground driver/rider operations.
- Experience designing or evaluating incentive/pricing programs.
- Background in a high-growth startup or marketplace business.
- Knowledge of the local transportation regulatory environment.
- Work your way – Enjoy flexibility and the freedom to thrive in your role.
- Work-life balance – Build a career without sacrificing your personal life.
- Free perks – Fuel up with free meals and stay active with gym access.
- Grow fast – Unlock career advancement and promotion opportunities.
- Get rewarded – Earn a competitive salary with opportunities for pay increases.
- Start-up energy – Be part of a fast-moving, innovative team where your ideas matter.
- Global vibes – Collaborate with a diverse, multicultural team in an agile workplace.
- Tech-driven culture – Work with modern tools and cutting-edge technology that keep you ahead of the game.
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