Recruitment Specialist

Ssg Philippines; Cebu City; On-site; PHP 201,000 - 335,000; Full time

Job summary

Support Services Group Philippines is seeking a Recruitment Specialist to build relationships with stakeholders, manage recruitment operations, and support our Talent Acquisition Team. You will source candidates and handle administrative tasks to ensure efficient operations.

In this role, you will maintain recruitment files and trackers, align with our ELITE values, and promote an Awesome Culture in a fast-paced BPO environment. Join a team focused on growth and collaboration.

Qualifications

• Education: BA/BS in HRM or Psychology or related field.
• Experience: 3–6 months in recruitment or BPO/Recruitment firm preferred but not required.
• Training: ATS familiarity a plus but not required.
• Skills: Proactive, detail-oriented, goal-driven with a can-do attitude.

Responsibilities

• Stakeholder engagement: build and sustain relationships with hiring managers and recruit candidates who meet role requirements.
• Administrative support: assist TA team with recruitment files, trackers, templates, and guides.
• Operational representation: partner with Operations Programs, Client Services, and Business Development to support growth.
• Culture promotion: uphold ELITE Values and contribute to an Awesome Culture.

Skills

Proactive

Detail-oriented

Multi-tasking

Education

BA/BS in HRM or Psychology

Tools

MS Office

ATS

Job description

Role Overview:

As a Recruitment Specialist, you will be instrumental in building relationships with stakeholders, managing recruitment operations, and supporting our Talent Acquisition Team. Your role will involve proactive candidate sourcing, administrative support, and ensuring alignment with our corporate values and culture.

Key Responsibilities:

• Stakeholder Engagement: Build and sustain relationships with stakeholders by understanding their hiring needs and proactively recruiting candidates who meet the required skills for each position.


• Administrative Support: Assist the Talent Acquisition Team with maintaining recruitment files, accounts, trackers, templates, and guides to ensure efficient operations.


• Operational Representation: Represent the Talent & Culture Group by partnering with Operations Programs, Client Services, and Business Development to support organizational growth and expansion.


• Culture Promotion: Uphold and promote our corporate ELITE Values, contribute to maintaining an Awesome Culture, and foster a \"Best in Class\" mindset across all levels of the company.

Qualifications:

• Education: Graduate of BA/BS Human Resources Management, BA/BS Psychology, or any related course.


• Experience: Preferably 3 to 6 months of recruitment internship or experience in a BPO Industry/Recruitment Firm, but not required.


• Training: It's a plus if you have relevant training or knowledge of using an Applicant Tracking System (ATS), but not required.


• Skills: Proactive, detail-oriented, goal-driven with a can-do attitude.


• Interpersonal: Competent in building and managing relationships at all organizational levels.


• Technical Skills: Proficient in MS Office programs and administration workstreams.


• Adaptability: Ability to multitask and thrive in a fast-paced environment.

Why Join Us?

• Be a part of a company that values innovation, collaboration, and growth.


• Experience a supportive and dynamic work culture.


• Enjoy a competitive salary and comprehensive benefits package.

Company Description:

Support Services Group is a global, omnichannel contact center solutions company founded in 1998 with headquarters in Waco, Texas. Our company provides tailored, omnichannel solutions for Technical Support, Customer Care, E-commerce and Retail, RMA Management, B2B/B2C Sales, Sales Support, membership services, travel services, and more. Our mission is to deliver extraordinary customer care to brands that prioritize customer satisfaction and loyalty. We have strategically located ourselves in 10 countries with 20+ locations and 10,000+ employees. With the right People, Technology, and Solutions, we offer unparalleled customer experience to all clients worldwide.