Recruiting Supervisor - #113235

iQor (branded as iQor CXBPO™); Santa Rosa; On-site; PHP 420,000 - 540,000; Full time

Job summary

iQor CXBPO is seeking a Supervisor Recruiting to lead a team responsible for researching, sourcing, recruiting, screening and interviewing qualified candidates in Laguna, Philippines. You will partner with managers to define knowledge, skills, and qualifications required and coach the team to build a strong candidate network.

The role emphasizes driving continuous improvement through metrics, effective orientation, and a positive team culture while delivering timely, quality hires.

Qualifications

• 3+ years of recruiting or sourcing experience.
• Previous supervision experience preferred.
• Bachelor's Degree or equivalent; HR/Business degree preferred.

Responsibilities

• Lead a recruiting team to source and interview candidates.
• Partner with managers to define required qualifications.
• Drive improvements with metrics and reporting.

Skills

Recruiting

Sourcing

Supervision

Education

Bachelor's degree

Job description

Posted Date: 09/30/2026

We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started!

Job Summary:

The Supervisor Recruiting is responsible for leading a team that researches, sources, recruits, screens and interviews qualified candidates.

Responsibilities:

• Partners with recruiting team to ensure their team is meeting expectations.
• Partners with managers and supervisors to identify and determine the knowledge, ability, skills, and other qualifications required for candidates.
• Assists and coaches team on developing and maintaining a network of contacts to help identify and source qualified candidates.
• Assists and coaches team on initiating contact with potential candidates to conduct initial screening and schedule interviews accordingly.
• Ensures all employees have an effective orientation in to iQor.
• Drives continuous improvement for team through trend reporting analysis, metrics management and encouraging team members to improve their own skills.
• Ensures culture on team is positive.
• Offers new ideas and suggestions for improvement.
• Identifies and implements new practices and processes.
• Demonstrates a commitment to customer service; anticipates, meets, and exceeds expectations by solving problems quickly and effectively; making customer issues a priority. Implements training and development strategy on a regular and consistent basis.
• Leads by example.
• Establishes new measurement systems if/where possible.
• Exchanges knowledge and information with other members of Recruiting team to ensure best practices are shared throughout the iQor organization.
• Generates reports and maintains records in accordance with applicable Federal, State, and local employment-related legislation.
• Performs other duties as assigned.

Skills Requirements:

• 3 or more years of Recruiting or Sourcing experience.
• Prior supervision experience in this capacitpreferred.

Education Requirements:

Bachelor's Degree, First Degree, Trade/Vocational School certificate or Equivalent required. Degree in Human Resources, Business Administration or related field preferred.

Physical Requirements:

Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, type and/or sit for extended periods of time. Consistent attendance is an essential function of the job.