HR Generalist I - #112468

iQor (branded as iQor CXBPO™); Mabalacat; Hybrid; PHP 360,000 - 480,000; Full time

Job summary

iQor CXBPO™ in the Philippines is seeking an HR professional to support compensation, benefits, employee relations, employment, and training initiatives. The role emphasizes delivering HR policies and programs and aligning them with local regulatory requirements.

The ideal candidate has 1–2 years of HR experience, a Bachelor's degree in HR or business administration, and the ability to communicate clearly with managers and staff while upholding confidentiality and accuracy in HR processes.

Qualifications

• 1–2 years of experience in HR or a related area.
• Working knowledge of local employment legislation.

Responsibilities

• Maintains and communicates HR policies, procedures, and programs.
• Interprets policies and assists in addressing employee relations issues.
• Coordinates administration of mandated and company-sponsored benefits.
• Analyzes wages and salaries and prepares job descriptions.
• Coordinates recruitment processes including posting, interviewing, offers and orientations.
• Assists management in identifying training needs and development actions.
• Maintains HR forms/records and prepares related reports.

Skills

Experience in HR

Local employment laws

Education

Bachelor's degree in HR/Business Admin

Job description

Posted Date: 10/01/2026

We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started!

Job Summary:

Provides support in all functional areas of Human Resources including compensation, benefits, employee relations, employment and training.

Responsibilities:

• Maintains and delivers Human Resources policies, proceduresand programs.
• Communicates and interprets policies and procedures.Identifies employee relations issues and takes action to address and resolve those issues.
• Coordinates the administration of mandated and company sponsored benefit programs.
• Analyzes wages and salaries and prepares job descriptions.
• Coordinates approval process for and advertising of open positions. Interviews prospective employees, checks references, makes job offers and conducts orientations.
• Assists management team in the analysis and identification of special training needs.
• Maintains and processes forms and records related to employment, benefits claims, etc. and prepares related reports.
• Performs other duties as assigned.

Skills Requirements:

• 1-2 years of experience in HR or a related area.
• Working knowledge of local employment legislation.

Education Requirements:

Bachelor's Degree, First Degree, Trade/Vocational School certificate or Equivalent required. Degree in Human Resources, Business Administration or related field preferred.

Physical Requirements:

Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, type and/or sit for extended periods of time. Consistent attendance is an essential function of the job.