Recovery Operations Assistant – NPL & ESP Coordinator

BDO Unibank; Mandaluyong; On-site; PHP 260,000 - 380,000; Full time

Job summary

BDO Unibank is seeking an ESP Coordinator to support the Recovery Officer in managing a portfolio of non-performing loan accounts. You will coordinate with external service providers from filing Extrajudicial Foreclosures through to booking in ROPA, ensuring documentation and timelines are met.

You will assist in updating ICS, handling inquiries from internal and external clients, and preparing payment requests for publication fees, contributing to efficient collections processes.

Qualifications

• Bachelor's degree in Business, Finance or relevant courses
• Two or more years of collections and foreclosure experience in banking or financial institution

Responsibilities

• Assists Recovery Officer in monitoring of accounts from filing of Extra Judicial Foreclosure, attendance of auction, securing of Certificate of Sale from courts and annotations of Certificate of Sale
• Prepares ROPA booking advice memo including its attachments and endorses the same to Specialized Accounting; provides copy to Asset Management Group (AMG)
• Assists Recovery Officer in collation of necessary requirements to proceed dacion
• Ensures timely updating of accounts in ICS (Indus Collection System)
• Ensures timely reply on email and telephone queries both for internal and external clients
• Prepares and submits requests for payment (RFP) for publication fee

Job description

BDO Unibank is seeking an ESP Coordinator to support the Recovery Officer in managing a portfolio of non-performing loan accounts. You will coordinate with external service providers from filing Extrajudicial Foreclosures through to booking in ROPA, ensuring documentation and timelines are met.

You will assist in updating ICS, handling inquiries from internal and external clients, and preparing payment requests for publication fees, contributing to efficient collections processes.