Reconciliations Team Lead — Drive Quality & Risk

JPMorgan Chase & Co.; Manila; On-site; PHP 900,000 - 1,800,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Reconciliations Team Lead to supervise daily reconciliation deliverables and ensure accurate, timely outcomes with effective controls.

You will coach team members, monitor performance, and drive improvements that strengthen execution and reduce risk. You will partner with operations, business, technology, and control groups to resolve issues and deliver critical outcomes in a fast-paced environment.

Qualifications

• 4 years of experience in reconciliations and/or custody and markets operations.
• Demonstrated people leadership experience, including coaching and performance management.
• Ability to analyze processes, identify improvement opportunities, and implement practical solutions.
• Ability to communicate effectively with cross-functional partners.
• Demonstrated organizational skills and attention to detail.
• Proficiency in Microsoft Excel, PowerPoint, and Word, with working knowledge of Visio.
• Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.

Responsibilities

• Supervise daily reconciliations activities to ensure accurate and timely completion of deliverables.
• Lead and coach team members through regular check-ins, clear expectations, and performance feedback.
• Review staffing needs and volume trends to support an effective capacity plan.
• Monitor productivity and quality metrics and drive action plans to improve results.
• Identify process gaps, risks, and root causes and implement sustainable corrective actions.
• Maintain and improve procedures to ensure processes are documented and kept current.
• Promote knowledge sharing to support continuity of work and consistent execution across the team.
• Partner with operations, business, technology, and control groups to resolve issues and meet objectives.
• Escalate issues appropriately and take ownership through to resolution.
• Support change initiatives by preparing the team for evolving organizational and operational requirements.

Skills

Leadership

Process analysis

Cross-functional collaboration

Communication

Attention to detail

Microsoft Excel

PowerPoint

Word

Visio

Education

Bachelor’s degree

Tools

Excel

PowerPoint

Word

Visio

Job description

JPMorgan Chase & Co. is seeking a Reconciliations Team Lead to supervise daily reconciliation deliverables and ensure accurate, timely outcomes with effective controls.

You will coach team members, monitor performance, and drive improvements that strengthen execution and reduce risk. You will partner with operations, business, technology, and control groups to resolve issues and deliver critical outcomes in a fast-paced environment.