Reconciliations Team Lead: Drive Accuracy & Risk

JP Morgan Chase; Manila; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

JP Morgan Chase Manila is seeking a Reconciliations Team Lead to supervise daily reconciliation deliverables, ensure accuracy, and strengthen controls. You will coach staff, monitor performance, and partner with operations, business, technology, and control groups to resolve issues and deliver critical outcomes.

In this fast-paced environment, you will drive improvements, uphold quality, and lead a team through capacity planning, escalation, and change initiatives while maintaining strict

Qualifications

• Minimum 4 years of reconciliations and/or custody and markets operations.
• Demonstrated people leadership experience with coaching and performance management.
• Ability to analyze processes and implement practical improvements.
• Effective communicator with cross-functional partners, with clear updates.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Excel, PowerPoint, Word, and Visio.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Ownership mindset with timely escalation when needed.
• Commitment to quality and well-controlled execution.

Responsibilities

• Supervise daily reconciliations activities to ensure accurate and timely completion of deliverables
• Lead and coach team members through regular check-ins, clear expectations, and performance feedback
• Review staffing needs and volume trends to support an effective capacity plan
• Monitor productivity and quality metrics and drive action plans to improve results
• Identify process gaps, risks, and root causes and implement sustainable corrective actions
• Maintain and improve procedures to ensure processes are documented and kept current
• Promote knowledge sharing to support continuity of work and consistent execution across the team
• Partner with operations, business, technology, and control groups to resolve issues and meet objectives
• Escalate issues appropriately and take ownership through to resolution
• Support change initiatives by preparing the team for evolving organizational and operational requirements

Skills

People leadership

Process analysis

Cross-functional communication

Attention to detail

Task prioritization

Ownership mindset

Education

Bachelor’s degree (accounting coursework preferred)

Tools

Microsoft Excel

PowerPoint

Word

Visio

Job description

JP Morgan Chase Manila is seeking a Reconciliations Team Lead to supervise daily reconciliation deliverables, ensure accuracy, and strengthen controls. You will coach staff, monitor performance, and partner with operations, business, technology, and control groups to resolve issues and deliver critical outcomes.

In this fast-paced environment, you will drive improvements, uphold quality, and lead a team through capacity planning, escalation, and change initiatives while maintaining strict